IntelePeer SmartAnalytics
Customer reports & insights with AI
Watch Video
Actionable visibility into customer interactions across omni-channels
IntelePeer SmartAnalytics helps gain visibility into omnichannel customer interactions with actionable, on-demand analytics powered by AI. We give you the power to understand your Messaging, Voice, and SmartFlows data to improve business workflows, customer interactions, and omnichannel communication. In harmony with Data API, aggregate or specific details are at your fingertips. It also offers analytics, artificial intelligence, and machine learning to provide a solution that answers the most challenging communication questions. With intuitive visual dashboards and data streams, you get all the insights you need to ensure you deliver the best possible experience to your customers.
Top Features
-
Rich data analysis in real time
– On-demand reporting
– Omnichannel dashboards
– Historical trends
– Powered by generative and conversational AI -
Details at your fingertips
– Drilldown and filtering
– Explore underlying data
– Location-based performance -
Integrate with open APIs
– Leverage existing apps and platforms
– Automated data delivery
– Flexible reporting -
Data alerts to your inbox
– Set up threshold and anomaly notifications
– Summary reports
– Schedule by frequency and time zone
Reviews
Request a Quote
Request a Consultation
Tell us about your business and we’ll find a solution that fits your needs.