Sangoma Business Voice

by Sangoma

Cloud communications solution

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Advanced Contact Center

Available with Contact Center Bundle

  • Enhanced CallerID
  • Extension User Rights
  • Multi-Layer Cloud Auto Attendant
  • Multi-Location Ring Groups
  • Paging & Group Paging
  • Presence Management
  • Reporting & Analytics
  • Custom Music / Message On Hold (MOH)
  • Line Pooling & Bursting
  • Time-Based Call Routing

Call Control

  • Paging & Group Paging
  • Flexible Call Routing
  • Call Transfer, Park, Intercom, & Paging
  • Ring groups
  • Supports Sangoma P-Series phones as well as a selection of third party phones

Collaboration

  • Faxing & Mobile Faxing
  • Unlimited Conference Calling
  • Video Conferencing
  • Softphone & Home Office Extensions
  • Interaction with Packaged Applications
  • TeamHub
  • Teams Integration (with MS Teams module)
  • Custom CRM Integrations (with CRM module)

Voicemail/Messaging

  • Voicemail Groups
  • Voicemail-To-Email
  • SMS
  • Instant Messaging