Metronet Business Voice

Enterprise voice goes beyond calls

Voice Trunking

Efficiently integrate your local voice, data and video communications with digital trunks. Trunking utilizes our fast and dependable fiber network to manage your voice call traffic.

Never miss a call again

  • Trunks are groups of voice lines -- now gone digital. Choose from PRI or SIP trunks to integrate your local voice, data and video communications. Never miss another business call.
  • Calling capabilities: Local and long-distance calls, tolls and international calls, switched data services, Caller ID, Direct Inward Calling and Rapid Call Setup.
  • Individual numbers: Every person and department will have their own telephone number, simplifying inter-business and external communication.
  • Customization available: Routing of calls to various destinations based on time day and incoming caller ID; ability to use existing PBX for more customization.

SIP trunking

  • SIP trunking brings your business the benefits of VoIP while keeping your current data infrastructure. Make VoIP phone calls directly from an IP PBX or similar VoIP-enabled device. A simpler network helps to reduce costs, rapidly debut new solutions and applications and grow your network with your business.

PRI reliability

  • PRI connects you to our ISDN and is for businesses that experience high call volume in multiple locations or have many lines in one location. With PRI, your equipment enables your business to have dedicated, two-way bandwidth for faster data transfer, information sharing, real-time bandwidth adjustments and connectivity to multiple locations.

Voice Mobility

With Metronet Go, stay in touch while on the move. This helpful app allows you to take control of your office voice services on any device, wherever you are.

Advanced voice, wherever you work

  • Go desk-free with business calling and voice services that move seamlessly between desktop, smartphone or tablet applications.
  • Real mobility for business: Receive and make office calls on your office line with your mobile device.
  • Contacts made easy: Look up names and addresses through the corporate directory or contact list (HPBX clients).
  • Choose your device: Effortlessly switch between desktop and smartphone versions of our Metronet Go app.
  • Seamless convenience: Calls roll over to team members even outside of the office. Manage call routing based on your needs.
  • No missed messages: Enhanced voicemail provides solutions for your messages to reach you based on your choice of delivery and preferences.
  • One click tools: Make the most of your mobile tools with advanced features like visual voicemail, call recording, conferencing from your smart device, and more.

Hosted PBX

A hosted PBX service is a fully-managed voice solution, backed by 24/7 support and local technicians. Along with reliable fiber service, you’ll receive auto attendants, voice and networking equipment, wiring and installation.

Metronet is at your service

  • Integrate with our business fiber to meet your unique needs -- from owner/operator businesses up to large-scale enterprises. Hardware, installation and wiring are included, so you won’t need to spare the expense to hire IT staff or contractors. And there’s just one number to call if you have an issue.
  • Managed voice options: Choose from a variety of voice services ranging from single analog lines to complex hosted PBX offerings.
  • Call availability: Benefit from increased user availability with the ease of Unified Communications.
  • Customization available: Route calls to various destinations based on time day and incoming caller ID; integrate with your existing PBX for even more options.
  • Hosted call recording: Enjoy the ease of hosted call recording -- no equipment or server maintenance is needed.
  • Voice mobility included: Take your office calls and business contacts with you using our Metronet Go app.
  • Comm portal included: Access the power of your unified communications with a browser-based interface.

Unified communications

  • Customized call routing manages all your voice communication needs 24/7-365 and our local-based support is always available. Hardware, installation and wiring are included, so you won’t need to spare the expense to hire IT staff or contractors. And there’s just one number to call if you have an issue.
  • Experience the Freedom of Unified Communications:
  • Remote business: Work from anywhere by transferring business calls to your current location or phone numbers.
  • Scalable solution: Grow your business seamlessly with the ability to add and reduce the number of phones as you please.
  • Lose the hassles: Keep the maintenance of your HPBX system offsite and eliminate the demands for in-house staff.
  • Crystal clear calls: Enjoy guaranteed quality of service with clear voice quality on each call.