Features - Fusion Connect Business Voice

Unified Communications

Secure collaboration tools for your dispersed workforce: voice and video calling, conference for 1,000 attendees, white-boarding, file transfer, screen share, and more features in one application to use across devices. From any device, anywhere, employees can hold secure virtual meetings, screen and file share, whiteboard, record and transcribe, instant message, and make calls from a single phone number. Fusion Connect’s cloud-based communication services have built-in security and are made for “work from anywhere” business models.

VoIP Phone Systems

FusionWorks, with feature-rich telephony, affordable calling plans, and HD office phones that help your employees work smarter. 50+ calling and mobility features available. Fusion Connect brings it all together in the cloud with advanced communications and collaboration. The FusionWorks Suite uses your internet connection and the power of the cloud to provide your business with reliable telephony, affordable calling plans, high-definition (HD) office phones, and dozens of calling and mobility features that help your employees work smarter.

Calling Services for Teams

Integrate Fusion Connect’s Calling Service with Microsoft Teams, making it possible for users to call anyone - outside or inside their organization - while working in Teams. Choose Fusion Connect Calling Services to extend the reach of your Teams application. Desktop, laptop, smartphone, or tablet, on whatever device your employees use to work with Teams, they can now make and receive calls to individuals outside your organization.

CCaaS

Improve your customer experience while reducing costs, with Contact Center solutions from Fusion Connect. Choose from two advanced Contact Center as a Service (CCaaS) offerings that have feature-rich, end-to-end, and omnichannel capabilities.

SIP Trunking

Simplify IT management by combining voice and Internet over a single Internet connection using your existing phone system. Prioritized crystal-clear calls over a secure private network with significant cost savings. Reduce costs and simplify IT management by combining voice and Internet access over a single Internet connection using your existing IP PBX system. Purchase only the SIP trunks you need based on the maximum number of concurrent calls your business requires.

POTS

Lower your monthly spending with a traditional, easy-to-use “plain old telephone service” (POTS). Fixed landlines ensure solid connection for fax, elevator, or wired alarm systems. Stay connected with Fusion Connect’s reliable, affordable phone service. Fusion Connect Business Voice Lines provides unlimited local calling, free long-distance options, and flexible feature options.

Fusion Fax

Fusion Fax is the always-on VoIP fax service that gives you the flexibility to fax from anywhere, using a simple, secure online portal. Add as many users as you want, and get unlimited faxing for one low price. Lower telecom costs. With no servers to manage, Fusion Fax can scale with your organization’s needs. Fusion Fax is the flexible and cost-effective fax solution for today’s digital-first world. Rich administration and monitoring tools make it easy to manage.

Phones

Choose from a wide range of HD office desktop phones including multi-line, video, touch-screen, cordless, and conference phones. Each phone type offered is high-performance and full-featured.

Fusion Connect Business Voice