Audian

Admin Portal

• Created just for account managers, a dedicated portal that lets you control your phone system with full drag and drop functionality.

Teleworker Enabled

• Work from home without missing a beat (or more importantly a call!). Our system allows you to seamlessly interact from remote locations, dial by extension, and see the status of your coworkers.

Call Logs

• Provides detailed call records that is instantly searchable by time, day, extension, user, or phone number.

Long Distance (Lower 48)

• Long Distance included in pricing plan to all lower 48 states.

Never Miss a Call

• Never Miss a Call allows you to customize VoIP call settings so that you always stay connected no matter where you are.

Call Transfer

• Attended Transfer (alert forwarding party before transfer) & Blind Transfer (transfer the call directly).

• When you do need a hand with something, getting help is easy with just a single phone number to remember. When you call, our US-based technician won’t just take down your name and number, they will help to resolve the issue right away, and will be friendly and understanding. The Audian Accounting team will make sure that things are easily understandable, explaining every item on the bill when needed, and being available by phone to help.
• From client communications, to accounting, to sharing of files and more, all of this work should be able to happen seamlessly whether on a beach in Malta, or at your desk at a corporate office. While working from anywhere, your security will be even better than if you were working right at your office, but with an easy experience that won’t slow you down.
• Cloud everything is a philosophy we've adopted at Audian that everything from a technology perspective should be distributed in the cloud, managed in the cloud, scalable, and redundant. Where you work simply becomes the location you are in, and is not dependent on specific hardware, software, or other technology “tethers” that limit your ability to get things done.

Audian Cloud Benefits

• Easy Support - Time is money, and a true hidden cost in business is the time you and your employees spend waiting for support. With our unique “Tier Zero” approach, ALL our technicians are ready to help. With an industry leading contact time of less than 30 seconds, we get our clients back to work faster than anyone.
• High Availability - Gone are the days of the 9-5 workday in a single time-zone. Today’s businesses demand 100% uptime and ability to have employees working at any hour of the day. Cutting corners on up-front costs neglects to consider the hidden cost of downtime as a business. Audian will lay out the costs and benefits of our approach with the mindset of focusing on your business rather than any specific tool.
• Security - With so many interconnected services, the move to “work-from-everywhere” and the explosion of software and services used, security has frankly been neglected. Audian works to bridge this gap by utilizing layers of security tools, audits, and testing as needed to ensure the safety and security of our clients. No longer is it enough to just install an antivirus. Threat actors are far more devious and cunning, and therefore you need a partner who is experienced, and is right there protecting your business.

Next Generation Security

• Security has always been important, but with the huge uptick in ransomware, phishing, and other sophisticated attacks, the stakes have never been higher. Compounding this, without a working computer or email, business can’t function, and employees aren’t able to work.

Cloud Managed Networking

• Many companies, especially in hospitality and housing, have unique networking requirements with 100% WiFi coverage, highspeed guest networks, and security complexities. Clients and tenants require “lightning fast” speeds and high reliability, especially with the move to work from home and remote education.

Cloud Hosted Cameras and Physical Security

• Whether your business is looking for a few cameras to cover an entry or exit, or a full system to replace that dusty old system purchased at Costco, Audian has the right team and technology to help. Our team knows where to put cameras, how to aim them, which different types to purchase, and most importantly, how to make it easy for you to use and view everything when needed. Looking for a complex system combining cameras, entry codes, door locks, and facial recognition? We can help with that too.

Cloud Business Services

• Who has hundreds of hours to pore through whitepapers, documents, and sit through countless product demos? We do, and we are proud to say that we work with only the absolute best-in-class technology partners. We evaluate based on features, functionality, stability, and support to make sure that what we recommend will work perfectly for you.

Cloud Hosted Voice

• Our roots are in hosted voice, and we are proud to say that we are one of the few companies out there that has our OWN voice system that we develop and maintain. Many other IT companies work with partners, but in essence they are just the middleman. Audian has a dedicated voice team ready to support you which makes for vastly reduced support times and efficiency. Furthermore, our voice team looks to understand your business and help provide custom solutions that improve your efficiency, rather than simply selling you a product.