G12 Communications

by G12 Communications

Customized unified communications system

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Cloud PBX with Mobility

G12 Cloud PBX lets you take advantage of enterprise-grade capabilities regardless of the size of your business. This feature-rich system gives your company the flexibility, support, and functionality it needs to grow in the digital age.

Highlights:

  • Custom built cloud system to meet business requirements.
  • Mobility options for remote and work from home environments.
  • Custom design, built and professional recordings.
  • Built on nationwide geo redundant infrastructure.

SIP Trunking

SIP trunking modernizes your communications by letting your company’s PBX send and receive calls using an IP network. Improve the quality of your communications network by adopting a service that’s designed to be more reliable than PRI’s. G12 SIP trunks are built to scale, can enhance an existing PBX infrastructure, include custom routing, and provide you with a completely customizable networking solution that adapts to your needs and is more reliable than traditional PRI’s.

Highlights:

  • More reliable than a traditional PRI.
  • Unlimited US and Canadian calling.
  • Global phone number coverage.
  • Certified with popular (major) PBXs.

Contact Center as a Service (CCaaS)

Traditional customer service involves fragmented experiences that make it difficult for customers to connect with agents, find relevant information, or effectively use the services they were paying for. CCaaS solves these problems through an omnichannel approach that is more accessible, provides better visibility, and gives customers direct access to the support they need—when they need it.

Highlights:

  • Easy integrations with your business process tools.
  • Omnichannel customer engagement.
  • Integrated CCaaS and UCaaS solution.
  • Single provider and support team for both CCaaS and UCaaS solutions.

Cloud Faxing

G12 Cloud Faxing is a powerful solution that saves you time and money when it comes to sending and receiving faxes. Don’t wait to send a fax. Cloud faxing lets you send faxes whenever you need to from anywhere—in just seconds. Our cloud fax solution makes sending faxes as simple as sending an email. Quickly send faxes in PDF format to anyone in your organization. All faxes are rerouted to your email, making them more visible and accessible than ever.

Highlights:

  • HIPAA-compliant fax solution.
  • Fax to mail integration options.
  • Reliable faxing made easy.

Business Phones

Explore the lineup of feature-rich Yealink business phones.

  • Yealink desktop phones
  • Yealink conference
  • Wireless phones

G12 Connect to Microsoft Teams

Turn Microsoft Teams into your complete business calling solution.

Direct routing

  • Direct routing for Microsoft Teams turns an industry-leading collaboration solution into a full-fledged business phone system that can leverage the public switched telephone network (PSTN). Cut costs, enhance call quality, and stay competitive with G12’s direct routing solution.

Connect to teams direct routing

  • Make and receive phone calls directly within Microsoft Teams.

Connect to teams IP PBX

  • Add calling to Microsoft Teams using your existing IP PBX system.

Collaboration Services

Stay competitive with flexible communications. Support your remote collaboration needs with a powerful, feature-rich solution designed to support the workplace of the future.

Flexible communication

  • Join meetings by dialing in, over VoIP, or via callback.

One-click scheduling

  • Full integration with Microsoft Outlook and Gmail.

Accurate presence

  • Share presence across meetings, softphone, and chat.

Collaborate in real time

  • Leverage screen, application, and document sharing during meetings.

Seamless recording

  • Easily record, download, and share meetings, including video.

Easy management

  • Equip hosts & organizers with a comprehensive administrative toolkit.