LiveOps
Virtual agent network for customer service
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Providing virtual contact center and customer service solutions
Liveops is a virtual call center offering an on-demand skilled workforce of onshore virtual agents for all customer service and sales needs. With more than 20 years of experience in offering flexibility, scalable talent, and meaningful work, Liveops has been improving the lives of its agents, clients, and employees by creating endless opportunities. Virtual-flex model has enabled more than 400 organizations across service industries including retail, healthcare, insurance, tax, telecom, and government to trust Liveops to deliver a fully scalable enterprise workforce, with faster program readiness, increased revenue, and greater customer satisfaction scores than traditional call centers.
Top Features
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Virtual agents
Liveops attracts highly qualified, educated and articulate agents to credibly represent your brand to the world.
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Distance learning
Our tailored blended approach delivers fully certified agents dedicated to keeping your customers happy and loyal to your brand.
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Security & technology
Our industry-leading Secure Workforce Ops solution provides a comprehensive approach to security unmatched in the industry.
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Quality assurance
Our QA team will score agent interactions to ensure your customers are receiving an amazing experience every time.
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