NETRIO

by NETRIO

Secure IT managed services provider

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Managed IT Services

Enterprise Support Plus from NETRIO is Managed IT Services product offering. Managed Services by definition is a service, provided by a Managed Services Provider, that provides businesses the opportunity to outsource the management of their IT assets and operations. Managed IT Services provides a predictable approach with a consistent outcome.

Managed IT Services Customers Receive the Following Services:

  • Servers
  • Desktop Support
  • Infrastructure
  • Wireless Networks
  • On-Site Engineering Resources
  • Monitored Data Backups

Business Internet Service

Connectivity to the Internet has never been more important. Fusion, our Business Internet Service, keeps you connected. Top-notch connectivity is non-negotiable – your business internet service is the most important part of your network. With Fusion, our product name for Connectivity, we customize architecture and design to meet your unique business needs so you can focus on what you do best.

Get the Following Business Internet Services:

  • Dedicated Internet Access (DIA)
  • Business Fiber Internet Circuits
  • Point to Point Circuits (NNI/UNI)
  • Broadband (DSL/Cable, FioS, Uverse, etc)
  • Fixed Wireless
  • 4G Cellular Wireless
  • Satellite
  • Private Lines
  • MPLS

Unified Communications as a Service

Alliance is NETRIO’s ultimate solution for UC. Let us customize a solution for you that saves time, conserves resources, and allows you to move ahead without missing a beat. All devices, one experience.

Here’s How Much Unique UCaaS Solution Encompasses:

  • Speech Recognition
  • Desk Phones & Soft Phones
  • Basic, Advanced & Group Telephony Features
  • Instant Messaging & Presence (IM&P)
  • Email
  • Voicemail
  • Mobility Features
  • Audio, Web & Video Conferencing
  • Desktop Sharing
  • Interactive Whiteboards
  • Fax
  • SMS

Network Operations Center as a Service

NOCaaS, or Network Operations Center as a Service is a core service offering within our Vigilance product line that provides Remote Monitoring, Notification, and Management of Telecom Carrier Services and the Routers, Firewalls, or other Network Termination Equipment those services connect to. This service specializes in (but is not limited to) the monitoring and management of Private Circuits, MPLS, Metro Fiber, Internet Services, Point to Point, Broadband, DSL, 4G, and more.

Network Monitoring and Event Detection

  • NETRIO monitors your assets, both circuits, and circuit termination equipment for potential outages and/or service degradations. Network Operations Center as a Service proactively monitors these assets, allowing us to predict and prevent outages by performing corrective action.

Always Available, Phone, Chat, or Email

  • We are staffed 24x7x365 to provide around-the-clock United States-based support services. The Network Operations Centers as a Service operate in both McKinney, TX and Austin, TX, and we are equipped to deliver support services regardless of when they are required.

Reporting and Analytics

  • Advanced software solutions allow us to report on virtually any metric monitored for an organization. Having the data available to analyze allows you to make informed decisions when it comes to your IT assets.

Cybersecurity Services

As your business becomes increasingly dependent on integrated technologies including computers, networks, the internet, bluetooth, WIFI, smartphones, and more, managing security becomes a challenging, ongoing task. NETRIO delivers the enterprise cybersecurity solutions necessary to facilitate your organization’s infrastructure. Each year, 20% of businesses become the targets of hacking threats. The majority of those affected (60%) go out of business within 6 months of the attack. Taking preemptive measures is critical to your organization’s long-term viability. Protect your network and your business today and for years to come with Cyber Secure Plus.

Benefits of Cyber Secure Plus:

  • Host Intrusion Detection (HIDS) Agent
  • Monitoring Of UTM
  • Detailed Security Monitoring
  • 24/7 Continuous Security Monitoring
  • Vulnerability Scanning & Reporting
  • Client Dashboard
  • Log Monitoring & Correlation
  • Firewall/Router/Switch Monitoring
  • Wireless Intrusion Detection
  • File Integrity Monitoring

Microsoft Teams Direct Routing

Microsoft Teams Direct Routing is a term that refers to routing telephone calls from the Public Switched Telephone Network (PSTN) directly to the Microsoft Teams client. This enables end users of Microsoft Teams to place and receive telephone calls to normal telephone users. This service can optionally enable Microsoft Teams Meetings to be accessible via a regular telephone number.

  • With Direct Number Routing from NETRIO, we enable your Microsoft Teams users to receive and place phone calls. NETRIO allows you to take your existing business telephone numbers and integrate them with your Microsoft Office 365 Teams environment. We back that with our dedicated Network Operations Centers, and the reliability of our telephone services and comprehensive calling plans to enable your business to effectively implement communications.

Direct Number Routing

  • Direct Number Routing for Microsoft Teams provides the technology layer that allows you to connect the PSTN (Public Switched Telephone Network) or SIP Trunks to the Microsoft Teams environment. NETRIO provides, maintains, and supports the technology layer from our 24/7 Network Operations Centers.

Audio Conferencing for Microsoft Teams

  • Microsoft Teams includes the Audio Conferencing features so that people can call into Teams meetings using the phone instead of the Teams application. You can add this feature for individual users or all of the users in your organization.

A Trusted Solution From Your Trusted Solutions Provider

  • NETRIO has been providing Voice and Data solutions for over 17 years. We have extensive experience with Microsoft Teams and Voice Technology that made Direct Number Routing a natural fit. Backed by our 24/7 Network Operations Centers and our industry-leading Cloud Manage Plus product subscriptions and you have an Enterprise-class solution for keeping your staff connected and productive in any circumstance.

Managed SD-WAN

Managed SD-WAN solutions deliver a secure, reliable, cost effective solution for business connectivity. Agility is our Managed SD-WAN Service offering which includes turn-key deployment and management for any size business and includes:

  • Application Prioritization
  • Quality of Service (QoS)
  • Automatic Failover
  • Displace MPLS and DIA
  • Meshed Network

Consultation + Discovery

  • Whether you are looking to replace an existing MPLS network using Managed SD-WAN, or want to take advantage of the advanced application prioritization methods and Quality of Service advantages of Managed SD-WAN.

Monitoring

  • Using our Vigilance solution, we keep a watchful eye over the Managed SD-WAN device and software application that keep your network operating at peak efficiency. We also provide access to alarms and event log archives. You’ll get reporting of performance analytics & trends. Plus, we monitor and troubleshoot in real-timeLifecycle Management NETRIO helps companies grow and scale by simplifying and managing their operational challenges. From set-up and installation to configuring and remote monitoring, we handle procurement, configuration, implementation, and lifecycle management/recovery.

Lifecycle Management

  • NETRIO helps companies grow and scale by simplifying and managing their operational challenges. From set-up and install to configuring and remote monitoring, we handle procurement, configuration, implementation, and lifecycle management/recovery.