Ooma Office

Summary

Ooma Office

Advanced features to advance collaboration

Rating 5/5 Based on 128 reviews
Developer:Ooma

Ooma Office Essentials

Priced at $19.95 per user, per month, Ooma Office Essentials includes more than 50 business phone features. In addition to capabilities like Call Forwarding, Do Not Disturb, Caller ID, Speed Dial and Voicemail, the Essentials plan also gives you:

Virtual Receptionist

Automate how you manage incoming calls. Easily set up multiple menus so you never miss a business opportunity.

Mobile App

Differentiate between business and personal calls. When your mobile phone rings, you'll see when it's an Ooma Office call so you can answer in your business voice.

One Free Toll-free Number

Give your company a nationwide presence with a toll-free number. It comes with 500 minutes of inbound calls each month. Enjoy unlimited calling in the United States, Canada, Mexico and Puerto Rico. Low international rates available.

Ring Group

Create groups, like customer support or accounting, so calls will ring either simultaneously or in order until someone answers the call.

Music on Hold

Keep callers from sitting in silence when they're waiting for assistance. Personalize messages with operating hours, location details, or upload songs.

Virtual Fax

Send and receive faxes from anywhere using digital technology —no need for a traditional fax machine.

Ooma Office Pro

Priced at $24.95 per user per month, Ooma Office Pro is our most popular plan for good reason. Another $5 per user, per month gives you all the features of Ooma Office Essentials, plus:

Desktop App

Use the softphone to manage calls directly from your computer.

Videoconferencing

Host videoconferences with screen sharing and chat for up to 25 participants.

Call Recording

On-demand and always-on recording enables you to easily archive and retrieve phone conversations.

Enhanced Call Blocking

Automatically block more than two million robocallers.

Voicemail Transcription

Easily review voicemails converted to text that are sent to your email.

Call Analytics

Track call volume data for insights on staffing needs and team productivity.

Caller Info Match

Retrieve contact info from CRM systems, social media and search engines to get caller details before answering or placing calls.

Dynamic Caller ID

Create different caller IDs when making calls for more than one department or business.

Expanded Extension Monitoring

See the status of up to 60 user extensions to easily view who is available.

Expanded Call Park

Empower staff to retrieve parked calls to quickly serve waiting customers.

Audio Conference Call Participants

Talk with up to 100 people in a voice conference call.

Advanced Ring Groups

Determine how long calls should ring and next steps if no one answers.

Ooma Office Pro Plus

Priced at $29.95 per user per month, Ooma Office Pro Plus delivers the best value since it provides every feature in the Ooma Office Essentials and Ooma Office Pro plans, plus these advanced capabilities:

Call Queuing

Automatically place calls on hold and route them to the next available employee to create a simple call center.

CRM Integration

Link and use phone systems while working in popular CRM systems.

Hot Desking

Transform unassigned phones into your business phone for the day.

Find Me, Follow Me

Receive calls on multiple devices that ring at once or in sequence.

Expanded Videoconferencing Options

Host videoconferences with screen sharing and chat for up to 100 participants.

Call Management Features

Ooma office offers the following Call Management features:

Fax (virtual and/or analog)
Call recording
Forward calls during device outages
Intercom
Music on hold
One conference bridge per user
Overhead paging
Transfer music
Voicemail transcription & email attachments
Web admin portal
7-digit dialing
Extension dialing
Enhanced Call blocking
Call transfer
Call park
Call logs
Business modes for open & closed hours
Multi-level
Dial by name
Custom messages
Call routing
Virtual receptionist options

Mobility Features

Ooma office offers the following mobility features:

Call Flip
Call forwarding
Call transfer from app
Desktop client
Extension dialing to app
Multi-device simultaneous ring
SMS Messaging
Virtual extensions
Smartphone app: 2-phones-in-1

Capacity Features

Ooma office offers the following capacity features:

Extension monitoring (up to 60)
Call park (up to 10)
Audio conference room participants (up to 25)

Plan Features

Ooma office offers the following plans:

Unlimited calling in U.S., Canada, Mexico and Puerto Rico
One free toll-free number with 500 minutes/mo
One direct dial number per user
Mainline company number
911 service
Low international rates
Free number transfer/porting

Similar Products

NHC Managed Voice
NHC Managed Voice
Modern communications without hassles
    Rating 0 out of 5 based on 0 reviews
    Puzzel Contact Center as a Service (CCaaS)
    Puzzel Contact Center as a Service (CCaaS)
    Connected experiences across channels
      Rating 0 out of 5 based on 0 reviews
      Puzzel Digital Engagement
      Puzzel Digital Engagement
      Digital customer service solution
        Rating 0 out of 5 based on 0 reviews
        Puzzel Quality Assurance
        Puzzel Quality Assurance
        Cloud solution builtfor contact centers
          Rating 0 out of 5 based on 0 reviews
          Puzzel SMS for Business
          Puzzel SMS for Business
          SMS service tailored to your needs
            Rating 0 out of 5 based on 0 reviews
            Puzzel Sales Intelligence
            Puzzel Sales Intelligence
            Seamless customer experience amplifier
              Rating 0 out of 5 based on 0 reviews
              Puzzel WFM (Workforce Management)
              Puzzel WFM (Workforce Management)
              Smarter workforce management
                Rating 0 out of 5 based on 0 reviews
                Spectrum Enterprise Unified Communications with RingCentral
                Spectrum Enterprise Unified Communications with RingCentral
                Unified messaging, video & phone platform
                  Rating 0 out of 5 based on 0 reviews