Microsoft NCE Dynamics 365 Customer Insights

by Microsoft

Leading enterprise customer data platform

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Gain a 360-degree view of customers

Microsoft NCE Dynamics 365 Customer Insights combines data with real-time journey orchestration and next-generation AI. You can start with the customer data platform or journey orchestration and create personalized marketing experiences your way. Customer Insights is a part of Microsoft's customer data platform (CDP) that helps deliver personalized customer experiences. You can unify customer data across multiple sources to get a single view of customers and audience insights help you transform your business into a customer-centric organization.

Starting at $1,000.00 /Month
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Top Features

  • Real-time

    Bring together transactional, behavioral, and demographic data in real time to create a 360-degree view of your customers.

  • Cross channel

    Understand customer behavior on your website and mobile app for cross-channel journey optimization.

  • Actionable

    Optimize the customer journey with built-in and custom interactive reports.

  • Consent-enabled

    Honor customer consent and privacy in a cookieless future.

  • AI-powered

    Predict customer needs by unlocking powerful insights using prebuilt AI models or using custom models for deeper insights.

  • Includes 24/7 AppDirect SmartSupport

    Your subscription includes AppDirect SmartSupport, end-to-end technical support available 24/7.

More Features

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Microsoft NCE Dynamics 365 Customer Insights - Deliver Stellar Service

Transform customer care from reactive to predictive by connecting Microsoft Dynamics 365 Customer Insights with your existing service app.

Additional Information

Terms & Conditions

Terms of Service
https://www.microsoft.com/licensing/docs/customeragreement

Privacy Policy
https://privacy.microsoft.com/en-us/privacystatement