Microsoft Dynamics 365 Sales

Summary

Microsoft Dynamics 365 Sales

Insights-based sales acceleration

Rating 4/5 Based on 1490 reviews
Developer:Microsoft
Quotes are typically delivered within 4 business hoursOrders are typically fulfilled within 1 business dayPartner-to-Partner transfer quote and order timelines may vary.
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Overview

Activate digital selling

Activate digital selling

Microsoft Dynamics 365 Sales enables salespeople to build strong relationships with their customers, take actions based on insights, and close deals faster. It is used to keep track of your accounts and contacts, nurture your sales from lead to order, and create sales collateral. You can also create marketing lists and campaigns, and follow service cases associated with specific accounts or opportunities. It helps shorten the sales cycle by using a single workspace—powered by AI—that has everything sellers need to engage the right customer, stay focused, and maximize productivity.

Starting From
$21.00Month

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                      Features and Benefits

                      Win new customers through teamwork

                      Connect sellers with customers through their preferred communication channels with Microsoft Teams and Dynamics 365 Sales.

                      Accelerate revenue with AI

                      Streamline sales cycles through suggested next best actions, focusing on the highest-priority activity with the best propensity to close.

                      Predict and manage pipelines with confidence

                      Predict revenue fluctuations and highlight areas of focus from top to bottom of the funnel.

                      Improve customer calls through feedback

                      Get in-the-moment insights about customer emotion, competitive market, sentiment, and priorities in phone calls to enable guided selling.

                      Includes 24/7 AppDirect SmartSupport

                      Your subscription includes AppDirect SmartSupport, end-to-end technical support available 24/7.

                      Reviews

                      Customer Reviews

                      1-3 of 1490 reviews

                      User in Financial Services

                      • Financial Services
                      My rating: 5/5
                      3/31/2019
                      Easy and fast
                      What do you like best?

                      It's easy to use and mostly I like the recent updated version of it

                      What do you dislike?

                      There's nothing wrong with it so far. I like it.

                      User in Education Management

                      • Education Management
                      My rating: 5/5
                      11/6/2019
                      Incredible tool
                      What do you like best?

                      Easier tool to manage especially when getting all databases.

                      What do you dislike?

                      Quarterly change of password that gives me difficulty on remembering it. Also, I find it absurd coz by the year ends, you’ll see some people making a habit of writing their passwords on the memo pads on their desk for the sake of not forgetting it all over again.

                      Judy Z.

                      Judy Z.

                      • Sales and Catering Manager at Courtyard by Marriott
                      • Ascent America Laboratories
                      • Pharmaceuticals
                      My rating: 5/5
                      6/20/2019
                      Dynamic for Sales
                      What do you like best?

                      One huge benefit to using Microsoft Dynamics 365 is the ability to use it on the mobile platform with all the comprehensive features that it offers. Like any other application, you can customize it to your liking. You can use “Flow” and “PowerApps” to create mobile applications while this can connect to other third-party applications. I also like the field service feature, sales growth, and lead tracking. With all these features it can help improve sales, customer service and overall business engagement.

                      What do you dislike?

                      One feature that I did notice that Microsoft Dynamics did lack was in marketing functionality. This app is mainly focused on the sales need, but a marketing solution is a needed feature, like marketing automation. Another is the user interface. For people who are not use to using Microsoft apps, it will definitely take some time getting use to. So, it can be a hit or miss.

                      Additional Information

                      Questions And Answers

                      No questions have been asked.

                        Resources

                        Microsoft Dynamics 365 Sales - Overview

                        Learn the basics of the Microsoft Dynamics 365 for Sales app. Discover how to create dashboards, navigate using the site map, create accounts & more.

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