LiveVox Inbound Contact Center Bundle

by LiveVox

Elevate your customer experience

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Deliver exceptional customer service at every interaction

LiveVox’s Inbound Contact Center Bundle includes everything you need to deliver exceptional customer service during every interaction. It is designed to increase productivity and personalization when doing inbound customer engagement. By bringing everything together under one roof, LiveVox makes your inbound communications more efficient, more relevant, and more data-driven than ever before.

Top Features

  • Improve Speed of Service

    Accelerate service resolutions with a unified and tailored agent desktop.

  • Use Digital Channel Alternatives

    Thread customer interactions across all channels including SMS, Email, and Webchat into one centralized view.

  • Increase Agent Efficiency

    Create personalized self-service experiences across voice and messaging with virtual agents.

Reviews

Resources

LiveVox Inbound Contact Center Bundle - Overview

Keeping up with ever-escalating customer expectations requires a new kind of contact center; one that truly knows its customer and has the flexibility to react quickly to their changing needs on any channel.

LiveVox Inbound Contact Center Bundle - A Next-Generation Contact Center Platform

At LiveVox, we seamlessly integrate Omnichannel Communications, AI, CRM, and Workforce Optimization so you can deliver better agent and customer experiences while reducing compliance risk.

LiveVox Inbound Contact Center Bundle - Product Sheet

843F15E2-10C5-43EC-B1E6-9841515EBA1D Read Report