LiveVox Inbound Contact Center Bundle
Elevate your customer experience
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Delivering exceptional customer service at every interaction
LiveVox’s Inbound Contact Center Bundle includes everything you need to deliver exceptional customer service during every interaction. It is designed to increase productivity and personalization when doing inbound customer engagement. By bringing everything together under one roof, LiveVox makes your inbound communications more efficient, more relevant, and more data-driven than ever before.
Top Features
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Increase agent efficiency
Create personalized self-service experiences across voice and messaging with virtual agents.
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Use digital channel alternatives
Thread customer interactions across all channels including SMS, Email, and Webchat into one centralized view.
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Improve speed of service
Accelerate service resolutions with a unified and tailored agent desktop.
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