Indra Energy is a leading, independent provider of electricity and natural gas to residential and commercial customers across the Northeast and Midwest. Our focus is to provide renewable energy options for a sustainable future while leveraging the expertise and experience of our team members to maintain the highest level of service to our customers. We’re an energy company dedicated to providing electricity, natural gas, and renewable energy options to the millions of residential, small and large commercial & industrial utility customers across 8 States and Washington, DC in 48 utility markets.
After several other data center SNAFUs, we finally found a home at HV. Service has been rock solid, support has always gone above and beyond, and the staff are always available and very effective (and friendly). We have no reservations about recommending HV to friends, business associates, and family. Special shout-out to Vinny in Billing and David from QA for making everything move so smoothly with our latest changes.
Ummmm... nothing. I guess their pricing could be lower, but you get what you pay for.
Qulaity of servers and service - second to none. In the last 20 years we have been through many hosting services and these guys kick ass in comparison to others (including Giants like GoDaddy etc.)
I have niothing negative to say about HiVelocity
No questions have been asked.
Gabriel L.
10+ Years of the most consistently effective technical support of any tech company I've ever used
Initially, I was a dedicated server customer. Then it dawned on me that with my Cisco background in networking and my passion for technology, I'd be better served building my server and colocating. After having used Hivelocity for a year or two as a dedicated customer and having extensive first-hand accounts of the lengths, they go through to ensure the most superior customer service, the choice for colocation was easy. I lived in Miami then, so I shipped my server; they handled the initial setup and bam, I was a server owner. 10+ years as a colocation customer, and I have to say, under the leadership of Steve E., Hivelocity's technical support and billing department interactions are by far the best in this industry and any other tech service touchpoints I've experienced.
I got nothing; honestly, they are just stellar! With average ticket responses of around 15 minutes and near-instant chat replies, I couldn't ask for more. I moved to Tampa to be near my server, with plans to scale my business with them.