Avaya OneCloud

by Avaya

Cloud-based communications system

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Avaya OneCloud is the Experience Platform

Avaya OneCloud is an experience platform that empowers businesses with the tools they need to compete in the Experience Economy by orchestrating the Total Experience for their employees and customers.

More about the core

  • With the Avaya Media Processing Core, the media is processed in the cloud and then sent in a single stream to the endpoint. This differs from other industry solutions. By abstracting the media layer of communications and moving processing to the cloud, businesses have more control over end-user experiences and can deliver them more efficiently.

Avaya's "core + four" architecture provides business benefits

  • Cloud Innovation
  • Delivers speed to value and accelerates portfolio innovation
  • Cloud as a Platform
  • Enables composable experiences
  • Unique Cloud Economics
  • Enhances communications in terms of design, scale, and resilience

We’ve modernized cloud communications

  • The old approach to business communications no longer works. Voice-centric, monolithic apps fail to deliver personalized experiences that target very specific use cases. A composable platform approach is required that leverages APIs and innovation.