cpITelecom

by cpITelecom

Simplified carrier services

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UC and UCaas

With Unified Communication as a Service (UCaaS), you pay for only the telecom functionalities that you need, on the scale you need. By combining multiple services into one integrated system, UCaaS can be an efficient, convenient, secure, and reliable way to customize your communication needs. UCaaS offers a unique model where expenses are metered and delivered as operational expenses instead of capital expenses.

Data/Cloud Solutions

Internet and cloud service is what connects us to our customers. CPI has partnerships with 40+ carriers and has a solution to fit your budget and needs. CPI is not a reseller, but independent rep for the carriers. We wont put you into a box, we will fit the box to meet your needs.

  • Data Center
  • Disaster Recovery
  • Cable
  • DSL
  • Wireless
  • Office 365
  • SD-WAN
  • Switches
  • Point to Point
  • DS-1
  • Ethernet
  • MPLS
  • Fiber

Managed Services

Partner with a trusted provider and resource you can count on to manage your carrier relationship and to respond when issues arise.

Premier Management Services

  • Bonded data router with auto fail-over, self healing and QOS for voice-over public internet. Any carrier can be used. ​
  • Cut costly hourly service calls​
  • Rest easy with proactive Network Operation Center (NOC) monitoring 24 X 7. When issues arise, you can count on cpITelecom's experienced support team to initiate repair ticketing and work toward a timely solution.

Vendor Management Service

  • cpITelecom will provide a complete billing review and annual billing audits.
  • When you initiate a call to cpITelecom with a service interruption, cpITelecom's support team will initiate repair ticketing and report any updates regarding the ticket to the customer until the issue is resolved, 7/24/365.
  • cpITelecom will be your contact for all your carrier and service needs.

Existing System Support

CPI Telecom provides support for Mitel systems. We are a best effort support for your aging system. We have certified technicians on staff to support you. With CPI you can expect 24x7 NOC support will help prevent downtime and cause the minimal amount of disruption to your business meaning you can rely on our engineers to provide rapid and effective onsite, nationwide, support.