BluIP Artificial Intelligence Virtual Agent (AIVA)

by BluIP

Enhance customer experiences with AI

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Guiding callers through digital or voice experiences

Unleash the power of conversational AI with BluIP Artificial Intelligence Virtual Agent (AIVA). It offers industry expertise to guide callers through seamless digital or voice experiences. With 24/7/365 availability and zero wait time, AIVA ensures every call is answered promptly. It lets you track and document interactions for a consistent customer experience. It augments staffing without compromising service quality.

Top Features

  • Constant customer engagement

  • Augment staffing without decreased quality of service

  • Zero hold time

  • Consistent experience

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Resources

BluIP Artificial Intelligence Virtual Agent (AIVA) - Introducing AIVA Connect

The AIVA Connect™ experience is a single-pane-of-glass, through Microsoft SSO. Combine artificial intelligence, an operator console , interaction workflows and data analytics – all from your browser – all with one sign-on.