InflowCX CCaaS Deployment
Technology deployment for CCaaS
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Project Management
Our staff of technology deployment project managers are standing by to help you remove project roadblocks, identify project risks, and ensure timelines are met. Optimize your project roadmap with project management.
- Remove Project Roadblocks - Our project management team assists you in streamlining the project roadmap to avoid any unforeseen obstacles. We help you coordinate with technology vendors, attend project meetings, and provide support at every step of the way.
- Identify and Mitigate Project Risks - Our team has been responsible for thousands of technology implementation projects. We have the experience necessary to identify project risks to mitigate any foreseeable interruptions.
- Ensure Timelines are Met - The project management team at Inflow does whatever it takes to ensure your technology investment gets successfully deployed on a timeline that aligns with your business needs.
Implementation Services
From configuration to training, to go-live, our team is there every step of the way.
- Strategic Project Management - In addition to our project coordination services, our project management team leads the project delivery, builds, and maintains a project plan, coordinates all meetings, and performs all documentation gathering necessary for the project.
- Identify and Mitigate Project Risks - Our team has been responsible for thousands of technology implementation projects. We have the experience necessary to identify project risks to mitigate any foreseeable interruptions.
- Ensure Timelines are Met - The project management team at Inflow does whatever it takes to ensure your technology investment gets successfully deployed on a timeline that aligns with your business needs.
Integrations
Enabling integrations with your critical technologies. Our team enables integrations with your critical technologies that allow for efficiency and customer experience improvements.
- CRM Integrations to Orchestrate the Customer Journey - To provide the best possible experience for your customers, your agents need CRM data at their fingertips. Integrating your CRM tool saves time, builds rapport, and enables a smooth customer interaction. At Inflow, we offer full integration capabilities with all major CRM tools so you can provide the best customer experience for your customers.
- Integrate Core Business Applications - We want your technology to meet your business needs and interface with your core applications. Our team enables integrations with your critical business technologies to allow for efficiency and customer experience improvements.