EnTelegent Solutions Domestic & International Field Services

Qualified onsite support

We put the world within reach

Accomplish big things both at home in the US, and abroad with the help of EnTelegent Solutions’ Domestic & International Field Services.

Our field service capabilities include:

  • Site preparation - Provisioning, site surveys, audits and inventories.
  • Deployment - Install, MACD, redeployment, uninstall/disposal/destruction.
  • Remote monitoring & management (RMM) -
    • Service Desk - Incident Management,
    • Trouble Ticketing - Circuits/Hardware,
    • Technology SME - Deep Troubleshooting, Proactive Management, L1-3 Escalation
  • Transition management - Change management, technology migration, project management, configuration.
  • Procure & stage - Product procurement, global sourcing, centralized and on-site staging.
  • Maintenance - Field tech support, remote management, hardware break/fix.