Fast issue resolution
When an end user has an issue, DRE helps you solve it fast. Avoid long connection or software response times.
SolarWinds® Dameware Remote Everywhere
Summary
SolarWinds® Dameware Remote Everywhere
Fast, simple cloud-based remote support
Quotes are typically delivered within 4 business hoursOrders are typically fulfilled within 3-5 business days
Overview
Get clear visibility & fast technical problem-solving capabilities
SolarWinds® Dameware Remote Everywhere provides a uniquely powerful remote support solution for IT professionals to access nearly any platform or device, enabling them to quickly resolve issues. It delivers clear visibility and communication capabilities for fast technical problem-solving, delighting end users. Packed with all the features found in premium, expensive solutions, DRE offers powerful tools, reporting, and session monitoring at an affordable price. Whether responding to a user support request or performing unattended maintenance, technicians can complete any remote support function with minimal clicks and time when using DRE.
Starting From
$436.00Features and Benefits
From anywhere to everywhere
Get quick remote access from Windows, Mac OS X, or Linux to any desktop or mobile device such as Android or iOS.
High-resolution support
Crystal-clear visibility in HD, scaled by the capability of your network.
Unattended support
Don’t bother an end user unnecessarily; resolve their issues from behind the scenes.
Reviews
Customer Reviews
1-3 of 10 reviews
Verified User in Insurance
- Insurance
5/17/2019
Dameware Remote Everywhere
What do you like best about the product?
I like the ease of use, the ease of setup/deployment. Unattended access allows for admin elevation, so do the shell interface. It supports multiple monitors, file transfer, etc. Lots of the same features as other, much higher priced options and works just as well, if not better. Plus, the price per technician is great!
What do you dislike about the product?
It has a web based admin console and software based console for management. We have 2 technician licenses, one for me and one for our help desk guy. If I'm logged in, as myself, to the web console and my local install of the software console at the same time, he cannot login. I get that they don't want people sharing accounts. But limit the number of sessions 1 account can have open at a time and allow the one user to login into both the web based and local console at the same time. I normally wouldn't complain, but this is how they recommend to set it up. Other than this one issue, the software is great.
Verified User in Packaging and Containers
- Packaging and Containers
5/6/2020
Great Product
What do you like best about the product?
No end user required to install remote and have instant access to the desktop.
What do you dislike about the product?
Sometimes screen resolution is messed up when you remote in. Most of the time it is the end users monitor setup.
Additional Information
Questions And Answers
No questions have been asked.
Resources
SolarWinds® Dameware Remote Everywhere - Six Reasons to Use DRE - One Sheet
SolarWinds® Dameware Remote Everywhere - Quick Start Guide
SolarWinds® Dameware Remote Everywhere - Overview
SolarWinds® DRE is a simple, easy-to-use, cloud-based remote-support solution developed to help IT professionals resolve issues quickly.
Jeremy M.
Must Have for your business
Fast Issue Resolution - When an end user has an issue, DRE helps you solve it fast. Avoid long connection or software response times. Unattended Support - Don’t bother an end user unnecessarily; resolve their issues from behind the scenes. From Anywhere to Everywhere - Get quick remote access from Windows, Mac OS X, or Linux to any desktop or mobile device such as Android or iOS. High-Resolution Support - Crystal-clear visibility in HD, scaled by the capability of your network.
I am able to do a lot of the work needed but there are a few areas which need improved. I am not able to go fully away from LogmeIn.com because there is still one thing it does which dameware doesn't. Otherwise its a near perfect product.