Microsoft NCE 365 Frontline Worker

by Microsoft

Purpose-built tools for frontline workers

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Get more out of your frontline

Increase your frontline worker productivity and operational efficiency by doing more with less. Improve frontline worker engagement, strengthen security, and streamline communication all in one place.

Stay connected to your frontline

  • Sixty-three percent of frontline managers say messages from leadership never reach them. With Microsoft 365, frontline managers say they are more connected with every member of their leadership and their team.

Build a better workplace community

  • Study found that using Microsoft Teams enhanced supervisory worker productivity and delivered a return of USD 9.1 million worth of working time to time-strapped frontline managers and saved USD 6.1 million due to reduced errors from misinformation.

Accelerate productivity

  • Modest investments in your frontline can increase revenue at a large enterprise by USD 775 million over three years. With Microsoft 365, organizations are saving 140 minutes per week in performance and productivity.

Simplify security

  • Microsoft Entra ID helps organizations save an average of USD 1.2 million annually by simplifying everyday tasks for access management teams, while Microsoft Intune saves more than USD 550,000 by maintaining compliance across devices.

Safeguard your business

Safeguard your business with best-in-class security and compliance features. Microsoft 365 for frontline workers offers identity and access management, identity and threat protection, and security management. The offerings available to your workforce in these areas depends on the licenses you assign to your users in the Microsoft 365 admin center.

Enhance communications and collaboration

Streamline team and one-on-one communication across your entire organization with Microsoft 365 for frontline workers capabilities. You can enrich and expand corporate communications with Viva Connections to make sure each of your workers feels connected to your broader organization. Make sure your workforce is able to seamlessly communicate with Teams chats, notifications, Walkie Talkie, and more.

Transform employee experiences

Foster an inclusive company culture and increase employee wellbeing while making sure all of your workers have the resources they need to succeed. Using Microsoft Teams, SharePoint, Viva Connections, and Viva Learning, you can connect employees with the tools, people, and devices they need to do their best work and build skills faster.

Increase frontline operational efficiency

Microsoft 365 includes apps like Lists, Tasks, and Approvals that can help you streamline operations and bring them from paper-based to digitally tracked processes. You can enhance these by adding workflow automation, custom apps, and business data tracking with Power Automate, Power Apps, and Power BI from the Power Platform. Extend even further with solutions provided by our partners in the digital ecosystem. Enhance workforce management with Shifts, the schedule management tool in Teams that keeps your frontline workforce connected and in sync. Shifts connectors enable you to integrate Shifts with your workforce management (WFM) system. After you set up a connection, your frontline workers can seamlessly view and manage their schedules in your WFM system from within Shifts.