OVATION Mobility Resource Services
Streamlined mobility management
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Skills
OVATION will provide you with a resource with the following skills and experience:
- Experience with wireless and/or Mobile Device Management based on your company's requirements.
- Bachelor’s degree or greater in information systems or related field.
Your mobility resource will provide your company the following:
- Experience with MDM solutions such as Microsoft Intune and Workforce One.
- Full knowledge of iOS and Android technologies; iPads; Windows-based tablets and laptops.
- Create and implement a trackable process with KPIs that measure program success.
- Source client feedback on mobility developments and integrate into future planning.
- Empower the project teams by use of service processes/tools to manage delivery lifecycle.
- Continuous improvements to mobility services.
- Operational reporting for tracking and compliance.
- Centrally managed visibility, performance monitoring, and optimization of mobility services.
- Enterprise support, management and optimization of mobile platform capabilities.
- Set expectations with business stakeholders for onboarding new devices and applications.
- Engage business end users to assess current and upcoming business needs for mobility solutions.
On-Site/Remote
OVATION provides on-site expert resources with wireless industry knowledge and experience at a budget friendly rate to help manage all aspects of your mobility environment. Simply put, we can provide dedicated help for whatever mobility issues you may be experiencing and put them directly on-site at your desired location.
On-Site
- Act as the primary contact point with wireless carriers
- Creating and compiling reports on mobility usage and expenses
- Processing mobile device moves, adds and changes
- Order tracking of mobile device orders and asset database management
- Mobile device order fulfillment and approval management
- Our resources can assist with any of your mobility needs, such as:
Remote
- If you need help managing your mobility environment, but don’t need someone on-site, OVATION can provide expert mobility industry resources remotely with no need to be located at one of your locations. We can provide full-time or part-time resources to address any aspect of your mobility management needs, and they can be located at our offices or can operate remotely from their home. Our remote resources can provide the same functions as our on-site resources, but with no need to take up your valuable space. Get the value of a dedicated employee without the expenses associated with providing an office.
Project-Based
A full-time or part-time resource isn’t always needed when mobility projects arise. You may need a coordinator who can implement and manage a project, program, or service for a limited or specified period. OVATION provides project-based resources to address whatever mobility project you are considering.
Some examples where our project resources can help are:
- Create and maintain detailed documentation, installation instructions, technical bulletins, reports, etc. for assigned mobility projects and much more.
- Provide reports on devices out of compliance with client policies.
- Assist with device deployments and refresh projects.
- Manage project rosters and report regularly to leadership and critical contacts throughout projects.
- Facilitate regular project meetings with customers within the active mobility projects.
- Coordinate customer resources required to execute key tasks within the project plan.
- Built and communicated project plans for respective mobility projects.