Datadog Real User Monitoring and Session Replay

• Visualize aggregated frontend performance metrics or slice-and-dice by country, device, application, and more.
• Identify the root cause of slow load times, whether it's an issue with the code, the network, or the infrastructure.

Troubleshoot errors

• Resolve JavaScript errors by pinpointing the root cause of an issue down to the line of code.
• Intelligently group high-volume application errors into a small number of issues with Error Tracking.
• Identify which segments of your customers are experiencing errors in real time with tags for device, OS, and country.

Analyze usage

• Automatically collect and correlate every resource, error, and user action during a user's session.
• Analyze usage across your mobile and web applications by browser, country, or any custom dimension with RUM Analytics.
• Understand user experience with visualizations including time series, top lists, and tables.

Customize data

• Contextualize user sessions on your applications with attributes like user ID, email, and name.
• Capture business-critical user actions such as checkout button click, tap, and more.
• Ingest custom metrics that are specific to your business and correlate them with real-time product analytics.

Unified user journey

• Simulate user journeys with Datadog Browser Tests and correlate results with real-time user experiences.
• Pivot from RUM data to request traces and logs for complete context when investigating issues.
• Unify full-stack monitoring in a single platform for frontend and backend development teams.

• Easily troubleshoot and debug workflows by gaining insights into your users’ actions in the context of frontend errors, network calls, and performance measurements.
• Achieve full-stack visibility by shifting between session replays and backend traces.

User insights

• Apply discoveries about user behavior to product and design decisions.
• Explore user behavior to uncover the impact of errors and performance bottlenecks and to locate points of frustration with your UX.
• Gain and share insights without needing technical skills, thanks to a simple interface, shareable player, and out-of-the-box dashboards.

Privacy first

• Protect users with privacy options that anonymize sensitive information and capture only the data you need to improve your UX.
• Secure replay data with granular, role-based access control (RBAC) protections that can be scoped to fit your organizational structure.
• Maintain compliance with the help of Datadog’s fully GDPR-compliant platform.

Heatmaps

• Get a visual representation of your users' click activity on all pages of your website.
• See where users are not responding as anticipated or clicking inadvertently on your website to identify issues.
• Gain valuable insights to help you identify patterns, improve user experience, and increase conversion rates and engagement.