Consolidated Communications ProConnect
Complete unified communications platform
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A suite that helps you work the way you want & where you want
Consolidated Communications ProConnect is a cloud-based service that replaces on-site PBXs and data networks with a complete unified communications platform. From a robust set of telephony features and remote worker capabilities, to call & contact center solutions, we provide all the communication tools your business requires. Our platform offers integrated HD audio and video, messaging, screen sharing, file sharing, and conferencing capabilities accessible across various devices like PCs, browsers, tablets, and mobile phones. We aim to empower the workforce by enabling seamless connectivity and access to information from anywhere.
Top Features
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Full featured Cloud PBX
Your employees can quickly connect with colleagues and customers at a moment’s notice to discuss projects and resolve issues using advanced features such as instant messaging and presence.
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Support for remote workers
ProConnect has the essential tools that foster collaboration. They work across all the devices your employees use to communicate, no matter where they are working from.
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Improve your customer’s experience with ProConnect Call Center
Provide fast resolution to customer inquiries by minimizing wait times and quick moving calls as needed.
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Enhanced call reporting
Discover when your incoming calls peak and ensure your team is sufficiently resourced to handle. Identify how many sales inquiries are missed each day.
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