Microsoft NCE Dynamics 365 Customer Service for Government
Earn customers for life
Watch Video
End-to-end solution that delivers constant support across channels
Microsoft NCE Dynamics 365 Customer Service for Government offers you a suite of capabilities to ensure your business can deliver the best customer service experience possible to your customers. We believe that knowing your customers enables you to personalize each experience and optimizes your agents' productivity so you can earn customers for life. The agent experience is at the heart of Dynamics 365 Customer Service. The key to improving customer satisfaction in service delivery is enabling agents to take customer requests from any channel, handle multiple sessions at a time, interact with multiple apps without losing context, and enhance their workflow with productivity tools.
Top Features
-
Create consistency and loyalty
Provide the seamless service your customers expect by meeting them where they are with the information they need, every time.
-
Make your agents' jobs easier
Give your agents complete information—in a single customer service software app—to make smart decisions and provide great service.
-
Get an adaptive engine
Respond quickly to customer and market changes within an agile, cloud-based environment that has digital intelligence built in.
Reviews
Resources
Additional Information
Terms & Conditions
Terms of Service
https://www.microsoft.com/licensing/docs/customeragreement
Privacy Policy
https://privacy.microsoft.com/en-us/privacystatement
Request a Quote
