Microsoft NCE Dynamics 365 Remote Assist for Government
Work together from anywhere
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Solve problems faster with mixed reality
Microsoft NCE Dynamics 365 Remote Assist for Government is a subscription-based solution tailored for government entities under the New Commerce Experience (NCE) model. It leverages mixed reality to enable remote collaboration, allowing government employees to solve problems and perform tasks with expert guidance from any location. Key features include real-time video calling, annotations, and sharing of documents and images, enhancing operational efficiency and reducing downtime.
Top Features
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Modernize field service
Enable on-site technicians to share what they see with remote experts, while staying heads-up, hands-free with Remote Assist on Microsoft HoloLens. With modern tools like mixed reality video calling, annotations, and file sharing, technicians and remote experts can work together to solve problems in context.
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Solve problems in minutes, not days
Troubleshoot complex problems faster, the first time. Enable experts to assist technicians remotely, so you can save time, reduce travel costs, and improve operational efficiency.
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Connect with the best of Microsoft
With deep connections to Microsoft Teams, Azure Active Directory, OneDrive, Dynamics 365 for Field Service, and PowerBI, Remote Assist integrates seamlessly with your existing Microsoft applications, so technicians can view assignments, call experts, and access work order data – all in one secure solution.
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https://www.microsoft.com/licensing/docs/customeragreement
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https://privacy.microsoft.com/en-us/privacystatement
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