eFax

by eFax

The world's #1 online fax service

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Compliance

eFax offers a range of compliance functions that help you keep your documents secure and compliant with industry standards.

  • HITRUST - Enjoy peace of mind with HITRUST certification, an important benchmark for security and reliability.
  • SOC2 - eFax ensures that SOC2 regulations are followed with its integrated compliance features.
  • SOC - For organizations that need to abide by SOC regulations, eFax offers the necessary compliance features to ensure they remain up to date.
  • GLBA - eFax stays compliant with GLBA, which governs the handling of customer financial information in the banking and finance industry.
  • PCI - eFax’s PCI DSS compliance features make sure that all financial documents are managed responsibly and securely.
  • HIPAA + BAA - Whether in healthcare or other industries, eFax’s HIPAA and BAA compliance functions ensure that all your documents are handled properly in accordance with the regulations.

Security

eFax prioritizes security with its range of features designed to keep your documents safe and secure.

  • Audit Control / Audit Trails - eFax’s audit control and audit trails feature keeps track of all document transmissions, providing a full record for further review.
  • Data Encryption at Transit - eFax Secure™ uses a strong encryption protocol to secure documents as they’re sent between servers, ensuring their safety no matter where they’re transmitted.
  • Email with TLS - Incoming and outgoing emails are secured through TLS encryption which helps to protect messages as they’re transferred between servers.
  • Data Encryption at Rest - eFax Secure™ ensures highly encrypted transmission of data in transit using TLS security, employing AES 256-bit encryption to safeguard data at rest.

Administration

In addition to its security features, eFax also offers several other services and features that make it the perfect choice for businesses.

  • Company Level Admin Portal - The eFax corporate-level admin portal provides a secure and centralized platform to manage user accounts, document history, show monthly billing statements and more.
  • Unlimited Users - eFax offers unlimited user accounts as well as maximum storage capacity to store all documents securely.
  • Usage Reporting - Stay on top of your document usage with a comprehensive reporting dashboard to track activity, performance, and trends.
  • Multi-User Access Control - Create, view, and share documents securely with multiple users. Control access levels for each user with the ability to add or delete user accounts as needed.
  • Multiple Admin Designation - Assign multiple admins to have access and control different user accounts, giving you the flexibility of managing any number of user accounts.

Number Management

With eFax, you have the flexibility to manage any number of fax numbers across different countries.

  • Multi DID Support - Get additional phone numbers for your business without having to purchase extra hardware. With Multi DID Support, you can assign multiple numbers to a single fax line and receive calls from any designated number.
  • Maximum Fax Numbers - Grow your business without any limits. With eFax, you can manage multiple fax numbers without any restrictions, providing seamless scalability and flexibility to meet your evolving needs.
  • International Faxing - Send and receive faxes from anywhere in the world. With eFax, you’ll be able to send and receive documents from any country without incurring any additional costs or setup fees.
  • Toll-Free Fax Numbers - Obtaining a toll-free fax number for your business can enhance your professional image as well as make it easy for customers to reach your business without incurring any long-distance charges.
  • Local Fax Numbers - Choose from a wide selection of local fax numbers in 49 countries to establish a local presence and build trust with customers or clients in the same geographic area.
  • Existing Fax Number Porting - Already have a fax number? eFax makes it easy to port your existing fax number allowing you to keep the same number and still benefit from its advanced features.

Integration

Easy integration with other applications and systems allows you to streamline your fax operations and maximize efficiency.

  • Salesforce Connector - The Salesforce Connector makes it easy to send and receive faxes from within the Salesforce interface. This secure, easy-to-use solution is an ideal way to add fax capabilities to your CRM system.
  • Consensus Clarity - Consensus Clarity leverages AI to convert unstructured digital documents into valuable and actionable data, thereby enhancing and expediting communications.
  • Consensus Unite - Consensus Unite provides secure, high-speed faxing across a distributed enterprise. With this powerful solution, you can easily send and receive documents from multiple locations and consolidate all of your fax operations into one simple network.
  • eFax SAP Connector - The eFax SAP connector allows you to fax documents from within your SAP environment. This easy-to-use and secure solution is an ideal way to incorporate faxing into your existing ERP workflows.
  • Multi-Function Printer Fax Direct - Integrate your fax services with your Multi-Function Printer or Scanner to send and receive faxes directly from the MFP.
  • eFax Router - eFax Router is a versatile Windows application that enables automatic fax downloads for one or multiple fax numbers, all through a secure internet connection.
  • eFax API Integration - Use the eFax API to quickly integrate your faxing with any number of applications and programs, empowering your business with enhanced efficiency and seamless workflow integration.