Acuity Technologies Mobility Managed Services

MDM, security & support

Manage your mobile environment to keep costs down & users happy

Is your mobile environment costing too much money? Is supporting it proving to be burdensome? Acuity Technologies provides comprehensive mobility managed services (MMS) addressing management, security, and support of corporate mobility environments. We combine end-user tech support, MDM administration, policy and process enforcement, and cost containment. All for a simple monthly per-device fee.

Top Features

  • Support designed to create happy users

    The foundation of user satisfaction is responsive, professional, and effective support when and how your users need it. This is a major goal of our mobility-managed services. We put a lot of focus on not only ensuring our US-based support team has expertise but also that they provide users with a pleasant experience.

  • Expense management that keeps costs low

    Cost control is baked into our mobility management services. It starts with an initial assessment through which we typically produce enough savings to more than pay for ourselves. It continues with monthly analysis to ensure that services and plans are always optimally configured for the lowest cost and that device assets are closely tracked.

  • Governance aligned with your infosec objectives

    If your mobile environment doesn't keep you up at night, maybe it should. Mobile phones can be an infosec and liability nightmare. Not only do you have to worry about sensitive data on your users' mobile devices, you have to worry about what your users are doing with those devices on their personal time. Scary, right?

Must-Have Features

What is Managed Mobility Services?

Acuity provides comprehensive mobility managed services (MMS) addressing management, security, and support of corporate mobility environments.

End-User Support

We believe the most important component of our MMS service is end-user support. As business-critical as mobile devices and applications are, it’s vital that users have access to expert support when and how they need it. It's equally vital for that support to be polite and professional.

Expense Management

Because mobile environments are dynamic — staff changes, devices break or are upgraded — the expenses associated with wireless services must be meticulously watched to keep costs down. Our MMS service includes continuous expense management to achieve this objective.

Mobile Device Management Software Administration

MDM software like AirWatch and MobileIron can be a vital tool in ensuring your devices and the data they contain are adequately protected. We can both deploy and administer your MDM platform as part of an MMS engagement.

Device Staging & Deployment

Especially for companies that require specific applications and accessories, our structured staging and deployment services ensure that devices get in your users hands ready to go, minimizing downtime.

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