Datadog Event Management

by Datadog

Automated event correlation

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Unify Alert Data

Aggregate alerts and change events from anywhere into a single case view.

  • Aggregate and consolidate events alongside observability data to get complete context into issues, identify the root cause faster, and understand the impact across your environment.
  • Easily manage, group, filter, and analyze events in one unified view.
  • Send alerts or events from third-party APIs, email, or directly from one of our many integrations.
  • Centralize third-party alerts, events, and changes to reduce tool sprawl and context switching.

Enrich with Context

Enhance alert context with service knowledge and ownership.

  • Make key service information easily accessible, so all team members, regardless of experience level, know where to look, how to remediate, and who to contact in an incident.
  • Normalize all incoming events with consistent tagging, and standardize tag structures.
  • Automatically enrich your ingested events or alerts with business-specific data from your configuration management database (CMDB) or operational spreadsheet.

Correlate Intelligently

Reduce alert fatigue and ticket volume.

  • Aggregate and deduplicate events and alerts from Datadog and third-party tools in one platform so you can easily monitor and analyze events.
  • Set pattern-based correlations, or leverage suggested correlations tailored to your organizations needs.
  • Enable your teams to focus on what’s really important with intelligent correlation powered by AI.

Accelerate Remediation

Automate triage workflows, and reduce investigation time.

  • Execute runbook automations and recommend next steps based on the findings of your investigations.
  • Create notifications in PagerDuty, Slack, or Microsoft Teams to bring awareness to an investigation.
  • Automatically create tickets in your preferred ITSM tool, such as ServiceNow and Jira, with bi-directional syncing.
  • Escalate and prioritize cases in Datadog Case Management to jump-start your triaging with a more complete picture of related events.