Microsoft NCE Dynamics 365 Contact Center for Nonprofit

by Microsoft

Shape the future of your organization

 Write a review
Buy Now Contact Us

Watch Video

Delivering intelligence, automation across channels through a Copilot

Microsoft NCE Dynamics 365 Contact Center for Nonprofit is a subscription-based solution designed for nonprofit organizations. It leverages Dynamics 365's customer service capabilities within Microsoft's New Commerce Experience (NCE) model to manage donor and stakeholder interactions. Features include case management, omnichannel support, AI-driven insights, and integration with other Microsoft tools, enhancing communication, donor management, and support services for nonprofits.

Starting at $23.80 /Month
View pricing

Top Features

  • Comprehensive vision for service

    Microsoft offers comprehensive, composable solutions for service including cloud contact center, CRM, and generative AI.

  • Infused with enterprise-grade generative AI

    Our contact center integrates Copilot across the service journey, from self-service to agent interactions, wrap-ups, and reporting.

  • Built for extensive scale and reliability

    Dynamics 365 Contact Center was built from the ground up for scalability, reliability, and security on modern cloud infrastructure.

More Features

Reviews

Resources

Microsoft NCE Dynamics 365 Contact Center for Education - Introducing

Transform service experiences with a Copilot-first contact center solution that brings intelligence, automation, and efficiency to every engagement channel. Watch this video to learn more.

Microsoft NCE Dynamics 365 Contact Center for Education - Deep dive - Platform Overview

Get highlights of new innovations and get an in-depth look at Copilot in Dynamics 365 Customer Service—including GPT capabilities that provide AI-powered assistance to your contact center.

Additional Information

Terms & Conditions

Terms of Service
https://www.microsoft.com/licensing/docs/customeragreement

Privacy Policy
https://privacy.microsoft.com/en-us/privacystatement