Ooma Hospitality Solutions

by Ooma

Oomazing hotel phone systems experiences

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Get everything you need in one simple, cost-effective package

Our hotel VoIP phone system provides cost savings, easy management, 24/7 support, no new equipment required, essential hospitality features, and integration with over 30 leading property management systems.

  • Integration with 30+ leading property management systems like Opera, Maestro, Infor, Marriott Full Service, OnQ for Hilton, WynGuest and RoomKey.
  • Hospitality features such as wake-up calls, maid room status, call accounting, check-in/check-out and more.
  • No need to purchase new phones/equipment.
  • White glove installation with 24/7 support.
  • Easy-to-manage VoIP hotel phone systems.
  • Lower cost than traditional hotel phone systems.

Give your guests a more personalized experience

Enhance guest experience by delivering personalized messages, tailored offers, wake-up calls, and timely notifications about amenities, check-out procedures, and service impacts.

  • Welcome VIP guests and loyalty members with special messages and offers just for them.
  • Notify affected guests of anticipated service impacts in the event of a maintenance issue and retract unread messages when the issue has been resolved.
  • Inform guests of property amenities and events.
  • Inform guests of checkout procedures the day before check-out.
  • Enable guest-centric wake-up call service, voicemail management, staff level E-911 notification delivery, and call accounting.
  • Tailor messages for different guest profiles.

Give your staff the tools to manage tasks efficiently

Streamline operations and enhance guest services with multi-language voicemail, automated room updates, personalized pricing, billing integration, VIP notifications, and revenue-generating sponsored messages.

  • Bill back third-party system usage.
  • Notify staff of a VIP check in.
  • Authenticate guests on internet billing systems.
  • Drive personalized call and internet pricing based on guest type or group affiliation.
  • Automate housekeeping / room status updates.
  • Provision multi-language voicemail prompts and reset guest voicemail boxes.
  • Generate revenue by delivering sponsored messages to convention guests.
  • Post phone call, internet and minibar charges back to the guest.

Mobile app empowers staff to provide impeccable service

While on-the-go, hospitality staff can use the app to update room settings, including:

  • Room status
  • Guest-centric information
  • Name display
  • Do not disturb
  • Class of service
  • Text-message light
  • Wake-up calls
  • Minibar charges