Ooma Hospitality Solutions

by Ooma

Oomazing hotel phone systems experiences

 Write a review
Contact Us

What makes our solution better

Our hotel VoIP phone system provides cost savings, easy management, 24/7 support, no new equipment required, essential hospitality features, and integration with over 30 leading property management systems.

  • Lower cost than traditional hotel phone systems.
  • Integration with 30+ leading property management systems like Opera, Maestro, Infor, Marriott Full Service, OnQ for Hilton, WynGuest and RoomKey.
  • Hospitality features such as wake-up calls, maid room status, call accounting, check-in/check-out and more.
  • No need to purchase new phones/equipment.
  • White glove installation with 24/7 support.
  • Easy-to-manage VoIP hotel phone systems.

Give your guests a more personalized experience

Enhance guest experience by delivering personalized messages, tailored offers, wake-up calls, and timely notifications about amenities, check-out procedures, and service impacts.

  • Notify affected guests of anticipated service impacts in the event of a maintenance issue and retract unread messages when the issue has been resolved.
  • Inform guests of property amenities and events.
  • Inform guests of checkout procedures the day before check-out.
  • Enable guest-centric wake-up call service, voicemail management, staff level E-911 notification delivery, and call accounting.
  • Tailor messages for different guest profiles.
  • Welcome VIP guests and loyalty members with special messages and offers just for them.

Give your staff the tools to manage tasks efficiently

Streamline operations and enhance guest services with multi-language voicemail, automated room updates, personalized pricing, billing integration, VIP notifications, and revenue-generating sponsored messages.

  • Bill back third-party system usage.
  • Notify staff of a VIP check in.
  • Authenticate guests on internet billing systems.
  • Post phone call, internet and minibar charges back to the guest.
  • Automate housekeeping / room status updates.
  • Provision multi-language voicemail prompts and reset guest voicemail boxes.
  • Generate revenue by delivering sponsored messages to convention guests.
  • Drive personalized call and internet pricing based on guest type or group affiliation.

Mobile app empowers staff to provide impeccable service

While on-the-go, hospitality staff can use the app to update room settings, including:

  • Room status
  • Minibar charges
  • Wake-up calls
  • Text-message light
  • Class of service
  • Do not disturb
  • Name display
  • Guest-centric information