Selected Edition
Sunshine Professional
Starting at
$276.00
/unit
/year
Selected Add-on
-1
Selected Products
Selected Edition
Sunshine Professional
Starting at
$276.00
/unit
/year
Selected Add-on
-1
Select an edition for this product
Sunshine Professional
-
$276.001 year contractunit /year
-
$30.00unit /month
Included
- 1 User
- Ticketing system
- Email, chat, voice, social messaging, and more
- Help center
- Prebuilt analytics dashboards
- 1,000+ apps & integrations
- Pre-defined responses (macros)
- Custom business rules (triggers & automations)
- Online support from the Zendesk team
- Digital onboarding and adoption resources
- Eligible for workforce management add-on
- Eligible for quality assurance add-on
- Multiple ticket forms
- Light Agents
- Service level agreements (SLA)
- Customer satisfaction ratings (CSAT)
- Multilingual support and content
- Self-service customer portal
- Custom and live analytics
- Side conversations
- Skills-based routing
- Integrated community forums
- Data location options
- HIPAA enabled
- Access to Sunshine Conversations
- Eligible for Advanced AI add-on
Sunshine Enterprise
-
$852.001 year contractunit /year
-
$93.00unit /month
Included
- 1 User
- Ticketing system
- Email, chat, voice, social messaging, and more
- Help center
- Prebuilt analytics dashboards
- 1,000+ apps & integrations
- Pre-defined responses (macros)
- Custom business rules (triggers & automations)
- Online support from the Zendesk team
- Digital onboarding and adoption resources
- Eligible for workforce management add-on
- Eligible for quality assurance add-on
- Multiple ticket forms
- Light Agents
- Service level agreements (SLA)
- Customer satisfaction ratings (CSAT)
- Multilingual support and content
- Self-service customer portal
- Custom and live analytics
- Side conversations
- Skills-based routing
- Integrated community forums
- Data location options
- Access to Sunshine Conversations
- Eligible for Advanced AI add-on
- Eligible for Advanced Data Privacy and Protection add-on
- Sandbox
- AI-powered Content Cues
- Content blocks
- Custom agent roles
- Dynamic, Contextual workspaces
Sunshine Conversations Premier
-
$60,000.001 year contractflat fee based on assets /year
-
$6,000.00flat fee based on assets /month
Included
- 1 User
- Open and flexible
- Designed for agility
- Personalisation, simplified
Sunshine Conversations Premier Enterprise
-
$300,000.001 year contractflat fee based on assets /year
-
$30,000.00flat fee based on assets /month
Included
- 1 User
- Open and flexible
- Designed for agility
- Personalisation, simplified
Sunshine Conversations 25,000 Notification Pack
-
$600.001 year contractunit /year
-
$65.00unit /month
Included
- 1 User
- Customers purchase pack size needed. True forward model
- Open and flexible
- Designed for agility
- Personalisation, simplified
Sunshine Conversations 2,500 MAU Pack
-
$600.001 year contractunit /year
-
$65.00unit /month
Included
- 1 User
- Customers purchase pack size needed. True forward model
- Open and flexible
- Designed for agility
- Personalisation, simplified
