Microsoft Dynamics 365 Field Service (Nonprofit Pricing)

by Microsoft

Master the service call

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Work more efficiently with Dynamics 365 Field Service

Transform your service operations and improve customer experiences with generative AI, the Internet of Things (IoT), and mixed reality.

Deliver exceptional service quickly

  • Get visibility into service appointments, collect pre-service information, and track status updates in real-time in the customer portal from frontline technicians.

Empower frontline workers

  • Access key workday information at a glance in Microsoft Teams, seamlessly collaborate with remote experts via the Remote Assist app, and resolve issues faster with Copilot.

Improve service operations efficiency

  • Take advantage of AI assistance and insights to streamline work order creation and seamlessly track performance metrics with real-time reporting.