Mitel

by Mitel

Remote work solutions

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Contact Center

Create exceptional experiences for your customers with Mitel's omnichannel CX solutions featuring interaction routing, self-service IVR, performance analytics, real-time dashboards, and workforce optimization tools.

MiContact Center Business

  • Whether you have a few call center agents or a thousand omnichannel agents, MiContact Center Business puts your customers at the center of your business with scalable customer experience solutions for sales, service, support, and more.

MiContact Center Enterprise

  • Transform your voice-only call center into an omnichannel experience center with the industry's most flexible, powerful, all-in-one customer interaction management platform, MiContact Center Enterprise.

Mitel Workforce Optimization

  • Gain deeper customer insights to enhance the customer experience while optimizing resources and enhancing performance with Mitel Interaction Recording, Quality Management, Speech Analytics, and Workforce Management solutions.

MiContact Center Outbound

  • Elevate customer engagement with MiContact Center Outbound: a complete outbound contact management suite that supports all modes of outbound dialing, multi-channel communications, and campaign management.

Collaboration

Create, collaborate, and share ideas more easily than ever before using voice, video, and instant messaging solutions from Mitel's collaboration suite.

MiTeam Meetings

  • Can't get everyone in the same room? Meet them in the cloud with MiTeam Meetings. It's voice, video, chat, and more from a single app that sits in the cloud--for the best seat in the room, everytime.

MiTeam Collaboration

  • Wish you could have all your communications and collaboration apps in one place on any device? MiTeam Collaboration makes you a collaboration pro, wherever you go.

MiCollab

  • Connect faster, communicate smarter, and collaborate more effectively -- even across blended environments. MiCollab has everything you need to bring people and ideas together.

Third-Party Integrations

  • Turbocharge your MS Teams with Mitel's Telephony Only client and Mitel Assistant combination solution and get powerful softphone client features seamlessly integrated for a richer user experience.

Business Phone Systems

Simplify your business and deliver richer customer experiences with unified communications solutions from Mitel, featuring flexible offerings and best-in-class capabilities.

MiVoice Business

  • Find your voice with the communications platform that delivers voice, messaging, mobility, conferencing, collaboration, and more all in one solution, MiVoice Business.

MiVoice MX-ONE

  • Get enterprise-class contact center capabilities and rich unified communications and collaboration tools together in one solution with MX-ONE.

MiVoice Office 400

  • Now small businesses can manage global teams and embrace innovation with MiVoice Office 400, the modern communications platform built for the modern world.

Business Phone Accessories

Unleash your communications and collaboration capabilities with customized IP phones from Mitel featuring a broad range of add-on accessories.

6900/6800 Series Accessories​

  • Mitel offers a wide array of accessories for the 6800/6900 IP Phone Series that can be tailored to meet the needs of your most demanding phone users.

5300 Series Accessories

  • Turn your 5300 IP Phone Series into a business workhorse with accessories such as expansion key modules, or simplify your connectivity with Mitel's WLAN adapter.

IP400 Series Accessories​

  • Get more from your IP400 Series Phone with accessories like Programmable Button Box, which gives you single-button access to telephony features like transfer, silent monitor, and barge in.