TeraNova

by TeraNova

Enterprise mobility management

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Audits with Guaranteed Savings

These quick strike audits provide comprehensive invoice and telecom inventory assessment, contract review, optimization recommendations, implementation and verification of changes, and guaranteed savings.

We call it the SAVE Process : Survey

  • Complete multi- and inter-departmental meetings, discovery sessions, and data gathering.

Analyze

  • Data crunching based on findings of audit and analysis from invoices, bills and interviews. Information is filtered by our experts utilizing extensive industry knowledge and carrier price benchmarking.

Validate

  • Provide detailed recommendations for approval.

Complete

  • Complete implementation process and management to ensure successful, dependable and long-term results.

Telecom Expense Management

TeraNova helps enterprises better understand, control, and manage their telecommunications infrastructure, equipment, and devices. To do that, we can operate as a fully outsourced TEM partner that absorbs labor-intensive functions such as auditing, reporting, monthly optimization, and management.

Characteristics:-

  • Credit Verification
  • Bill Review and Reconciliation
  • Cost Allocation and Custom Reporting
  • Pro-active Monthly Optimization
  • SaaS Solution for Inventory and Line Management

M2M and IoT Enablement

Teranova begins with a budget setting, network design, stress testing, and a pilot. In adhering to the budget, our experts source and procure the best network pricing and equipment, delivering contracts with specific T’s and C‘s focused on unmanned M2M networks to best protect the client.

TeraNova’s fully managed M2M/IoT solution includes equipment, connectivity and support. The components:

  • The deployment is managed tightly by project managers to meet timelines and milestones, and we certify each site has the right asset and optimal connectivity.
  • Equipment Specification – Configuration Design, Stress Testing
  • Sourcing – Equipment and Network
  • Logistics – Router Testing, Asset Tagging and Recording, Kitting Managed Deployment
  • Helpdesk – Monitoring via Cloud Based Network Tools, Trouble Shooting, Trouble Ticket Management
  • Break/Fix and Advanced Replacement
  • Network Design

Helpdesk and Support

TeraNova’s helpdesk is staffed with skilled engineers and professionals, and designed around your company’s unique needs and capabilities. Put our experience and expertise to work so personnel in your IT and other departments can do the same.

Characteristics:-

  • Wireless Support - Procurement, Break Fix
  • Device Management - Security and Control
  • Network Management - Wireless Backup, M2M Networks
  • Vendor Management - Carrier Escalations