Telesystem

Hosted VoIP Phone System

• Telesystem's Hosted VoIP Phone System is a convenient, low-cost telephone substitute and fully integrated unified communications solution, enabling your business to streamline how it communicates.

Business Lines

• Telesystem's business lines connect your phones, fax machine, modem, and/or office phone system to our secure network, and then to the world. With over 25 years in the business, you have our expertise at your disposal.

SIP Trunks

• Discover the flexibility, functionality, and crystal-clear voice that make Telesystem’s SIP Trunks a practical solution for your business. While single business lines offer simplicity and serve a number of purposes, they might not be ideal for businesses requiring more than a few lines. Other methods like key systems or traditional PBXs deliver multi-line capacity but are often more expensive.

Unified Communications

• Unified Communications (UCaaS) is a communications and collaboration app for calling, messaging, and meeting with anyone, from any device. It includes HD video, voice, messaging, screen sharing, and conferencing in a single easy-to-use cloud application.

Video Conferencing

• With a single click, Telesystem’s Video Conferencing solution allows you to conduct face-to-face meetings, chat, share your screen, applications, and whiteboard with anyone, anytime, anywhere.

Omni Channel Contact Center

• With omni channel contact center communication technology from Telesystem, your business can bring together all of its pivotal communications channels, including voice, SMS, email, and chat, on one highly reliable and scalable platform in the cloud.

Microsoft Teams Direct Routing

• To help businesses take full advantage of their existing Microsoft Teams client and all the collaboration features it offers, Telesystem has combined the strengths of its enterprise voice capabilities with Microsoft Teams via Microsoft Direct Route.

ISDN PRI

• Telesystem's ISDN PRI circuit is an all-digital business service that interconnects your compatible electronics to the Public Switched Telephone Network (PSTN).

Long Distance Service

• Telesystem offers a full array of switched and dedicated voice and long-haul data solutions, as well as International Calling plans.

Toll Free Service

• Toll free numbers are telephone numbers with distinct three-digit codes that can be dialed from landlines with no charge to the person placing the call. Such numbers allow callers to reach businesses and individuals out of the area without being charged a long-distance fee for the call.

Local Inbound

• Local Inbound numbers are ideal for businesses with geographically diverse branch offices. It offers customers a local number to call so they can reach you no matter where the call is being fielded and gives your business a local presence.

CRM Integrator

• CRM integration software is the seamless connectivity between your CRM software and any third-party applications you may be using. These integrations result in automation that expands the functionality of your software, eliminating the need to toggle back and forth between systems.

Dedicated Internet

• Instead of sharing a connection with many other organizations, DIA customers enjoy reserved bandwidth – like having a smooth private lane that lets you avoid a jammed highway.

Broadband Internet

• Stream high-speed data, video and audio from coast to coast. No matter where you’re located, Telesystem's high-speed Internet is built to handle the speed of your business. Whether you're a small home business or multi-location enterprise, we have a scalable solution to meet your unique business needs. Telesystem offers a full spectrum of upstream and downstream bandwidths that enable you to download, transfer, and stream voice, video, and data effortlessly and keep your business connected 24/7 with a fast and reliable network.

Wireless LTE

• Telesystem’s Wireless 4G LTE Solutions have the most ubiquitous coverage throughout North America, ensuring managed connectivity for mission-critical applications on a temporary, urgent, dedicated, or failover basis.

SD-WAN

• Telesystem’s SD-WAN solution enables businesses to re-architect their WAN and branch office networks through a software-based and multi-service approach to SD-WAN, allowing them to reduce the Capex and Opex of their WAN and branch networks, and increase the capacity of their IT teams.

Managed WiFi

• Our Managed WiFi solution can be customized for hotels, hospitals, local schools and colleges to conference venues, libraries and manufacturing facilities. From discovery and design to implementation and updates, we manage the entire process so you can get back to managing your business.

WiFi Engagement & Analytics

• Access valuable data and analytics that help you build detailed visitor profiles and better understand how visitors are moving around your space.

Private Line

• Business applications that can benefit from Private Line service include file sharing, Hosted VoIP, PBX lines, LAN/WAN interconnections, private networks, video conferencing, credit card processing and data backup.

MPLS

• Extend your Local Area Network (LAN) beyond the walls of your business into a Wide Area Network (WAN) while still enjoying the reliable connectivity of a LAN. With Metro-E from Telesystem, your connection is seamless, giving you the monitoring flexibility you need and allowing you to move traffic between two points quickly across our network.

Cisco Meraki + Telesystem

• Telesystem's partnership with Cisco Meraki brings your business an end-to-end responsive solution, backed by Telesystem's expert management and support.

Ethernet

• Extend your Local Area Network (LAN) beyond the walls of your business into a Wide Area Network (WAN) while still enjoying the reliable connectivity of a LAN. With Metro-E from Telesystem, your connection is seamless, giving you the monitoring flexibility you need and allowing you to move traffic between two points quickly across our network.

Managed Security

• Equipping your business with Telesystem's DDoS-protected network and Managed Security Solution offers the protection of a comprehensive, purpose-built security system you simply can't get anywhere else.

Managed Firewall

• Monitor, defend and secure. Protect your business with reliable, scalable, multi-point security from Telesystem.

Endpoint Protection

• Stop threats in their tracks and get complete protection from ransomware, malware and advanced threats across all of your desktops, laptops, servers, tablets and mobile devices - across all major operating systems.

DDoS Protection

• Telesystem includes DDoS protection solutions in its network infrastructure, providing a front line of defense against the bots, botnets and malicious traffic that drive today's DDoS campaigns. Built on industry-leading threat intelligence, the Telesystem core delivers proactive defense at no extra charge to customers.

Certifications

• Data security means protecting the integrity of customers' most sensitive data with the freedom from fear of data breaches and associated penalties and fines. Telesystem's commitment to ensuring this peace of mind for our customers is evidenced by SOC 2 Type II Attestation and HIPAA Security Standards Compliance.

Phishing Protection

• Proactively protect yourself and your business against phishing threats through training modules and automated reporting with Sophos Phish Threat. Prevention is the best way to avoid becoming another attack statistic.

Data Center-1

• Telesystem's Data Center-1 (DC-1) is located at our Network Operations Center in Toledo, Ohio. Our hardened, secure facility has 24x7x365 monitoring paired with Soc 2 Type II Attestation and HIPAA Compliance. Rest assured your data is safe and available when you need it.

Data Center-2

• Telesystem's second data center (DC-2) is located in Southeast Michigan, over 25 airline miles from DC-1. DC-2 augments our current Data Center facilities with approximately twice as much space. DC-2, like a bunker, was built to Department of Defense standards for data centers.

Colocation

• Telesystem is uniquely equipped to offer businesses colocation space in increments as small as 1 Rack Unit - we have even the smallest business need covered. One of our solutions experts would be glad to walk you through how Telesystem’s Colocation services can benefit your business.

Telesystem IoT Hardware Offerings

• Telesystem offers a number of Managed WiFi hardware solutions which include Bluetooth Low Energy (BLE) radio enabled wireless access points (AP). BLE radios have the ability to transmit as well as scan and location Bluetooth devices. The BLE scanner can hear other beacons, asset tags, and devices that communicate using BLE data protocols. Available Bluetooth Location APIs allow for third-party applications to provide asset tracking and analytics using Bluetooth-enabled devices.

Telesystem IoT Software Offerings

• Telesystem Managed WiFi dashboards offer analytics and reporting information which give administrators access to information such as:
• Client usage information
• Number of clients connected
• Location Heatmaps
• Splash Login Statistics
• Location Analytics:
  -> Proximity tracking
  ->Engagement tracking
  ->Loyalty tracking
• Our WiFi Engagement and Analytics solution helps physical venues survive and thrive through optimizing safety, enhancing the visitor experience, and driving revenue. This is achieved through connecting multiple data sources such as WiFi, sensors, and Bluetooth beacons, to their cloud-based platform. Businesses get a complete view of what is happening in their space, allowing them to make informed decisions and drive meaningful experiences through several built-in intelligent space solutions. Our solution offers businesses:
• Enterprise WiFi
• Wayfinding
• Presence & Location Services
• Custom Development