Masergy Unified Communications

by Comcast Business and Masergy

Connect and collaborate everywhere

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Cloud Calling with Certainty

Power your employees with feature-rich calling capabilities on any device, anywhere in the world. Masergy UCaaS with Webex offers an all-in-one solution that delivers reliable calling connectivity around the globe. Be confident that your teams will never miss a call with industry-leading performance.

Superior experiences

  • Full suite of business application features
  • Personalized calling experiences
  • High-quality service

Instant video

  • In the office, on your mobile
  • Easy click-to-join feature
  • Screen sharing and full collaboration capabilities

Easy management

  • 24/7 service and support
  • Simple, intuitive portal
  • Flex up and down based on your business needs

Face-to-Face Meetings Anywhere, Anytime

Remote never has to mean removed. Successful meetings can take place in any coffee shop or living room in the world—and from any device. Webex combined with Masergy’s software-defined network platform for an all-in-one solution that delivers reliable connectivity across the globe with built-in security.

Easy to initiate

  • One-touch video or audio conferencing via desktop or mobile devices
  • Turn on screen-share and recording instantly
  • Seamlessly change devices

Comprehensive control

  • Robust data and analytics
  • Secure connections with PINs and authorization codes
  • Instant access to participant profiles and background information

High-quality webinars

  • Interactive webinars with HD-video
  • Recording and hosted on-demand features
  • Supports up to 100,000 participants

Messaging - Team Collaboration

Keeping teams digitally connected across the globe has never been easier. Spin up a video or conference call in seconds, add team members, customers, and partners from around the globe–and rest assured that the quality will be flawless when riding on Masergy’s high‑performance network. Always-on features including chat and file sharing can be quickly accessed with the Webex application on your desktop or mobile device.

Collaboration made easy

  • File and screen sharing is quick and simple
  • Switch devices seamlessly
  • Connect to all your collaboration apps with 3rd-party integrations

Simplified connections

  • Launch chat, meetings, file sharing, video, and more with just one app
  • Join from anywhere
  • Keep the conversation going after the meeting

Flexible chat conversations

  • Get more options with one-on-one or group messaging
  • Keep track of conversations with log history
  • Protect information using encryption options

SIP Trunking

Masergy’s hybrid cloud solutions allow you to maximize your existing on premises-based PBX investments while taking advantage of everything a cloud-based solution can provide.

Easy path to the cloud

  • Immediately take advantage of VoIP and cloud benefits
  • Tap into cloud-based applications to improve productivity and collaboration
  • Fully integrated with on-premise PBX

Ubiquitous service globally

  • SIP trunking in 29+ countries for complete PSTN replacement
  • Inbound calls from any device in 120+ countries
  • SLAs apply to both the call platform and the network

Endpoints Made Easy - IP Phones

Your IT staff can take full administrative control with cloud-ready phones from industry-leading brands. Masergy offers easily portable, completely cloud-based phone systems from Cisco, Polycom®, and more. It’s plug-and-play hardware and it’s truly quick to connect.

More phones = more options

  • Masergy UCaaS solutions are deployed with the latest in IP phone hardware. Choose from a wide selection of cloud-ready phones from Cisco®, Polycom®, and more.

Calling for Microsoft Teams

With over 115 million daily users, Microsoft® Teams enables employees to effectively communicate from any location via text chat, voice call, or video conference. Today, Microsoft Teams can even replace your company's existing private branch exchange (PBX) telephone system—empowering users to take and make calls from a desk phone or internet-connected device. However, to use Microsoft Teams as your company’s new telephony system requires an additional PSTN (public switched telephone network) service. This is where Masergy steps in, providing voice services in 29+ countries with superior call quality all while reducing management across disparate vendors.

Reduce costs

  • Eliminate per-user license fees with Masergy’s “pay-for-what-you-use” calling plan.

Improve call quality

  • A four-time visionary in Gartner’s Magic Quadrant for Network Services Global, Masergy’s network is known for pristine VoIP and video services.

Expand service reach

  • Use Masergy’s network to deliver voice calling services across 29+ countries for wide international reach.

Reduce administrative workload

  • Get a fully managed service including 24/7 performance monitoring and real-time analytics in one portal.