AireSpring UCaaS
Cloud business phone system
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MaX Meeting & Webinar
MaX Meeting, a 100% cloud-based conferencing application, is available as an add-on option with AirePBX Enterprise. Based on the industry-leading ZOOM Video Conferencing and Collaboration platform, MaX Meeting provides a comprehensive collaboration environment that scales from SMBs to Fortune 500 businesses without the need to install any hardware infrastructure or applications onsite.
AirePBX Call Center
- Strengthen your support and sales departments with the key features of an inbound call center. AirePBX Call Center is a hosted PBX Seat that provides your cloud phone system with the capabilities of an inbound call center at a fraction of the price.
- Real-time wallboard - Display real-time statistics on any large format monitor or TV.
- Monitor, whisper, barge - Proactive supervisor monitoring and engagement of agent calls.
- MLHGs and business groups - Expanded Multi-Line Hunt Group (MLHG) functionality makes call routing easy.
- Agent dashboard - View calls in queue, wait time, and call details including originating queue.
- Agent activity codes - Supervisors can manage and report on agent activities.
- Call disposition codes - Display real-time statistics on any large format monitor or TV.
- Ad-hoc & scheduled reports - Automatically generated reports let managers and executives make data-driven decisions.
Reception Portal
- Make your reception unstoppable with the AirePBX Reception Portal. Reception Portal eliminates the hassle of using a physical sidecar to transfer, route, and organize calls in the office.
- Reception dashboard - Use the reception dashboard to route incoming calls and monitor calling activity.
- Drag and drop calls - Transfer calls to specific agents simply by dragging and dropping.
- Multi-line hunt groups - Use your existing AirePBX MLHGs to route incoming calls to specific queues or business groups.
- Instant messaging - Instant messaging capabilities allow for seamless attended transfers to agents.
- All-on-one screen - A single screen shows everything – incoming, outgoing, and live phone calls.
Automatic Call Recording
- Automatically record and save all of your calls. Recordings can be easily reviewed and exported from our simple online portal.
AireTXT
- Send and receive SMS messages using your PBX number or short codes and respond using your email account.
AireFAX
- Dedicated AireFAX internet fax lines are now available. Send and receive fax as an email from your computer, smartphone, or tablet.