UPSTACK

by UPSTACK

Enhance your digital transformation

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Colocation

Our engineers, experts, and contract professionals will ensure the optimal deployment of your critical infrastructure in the most secure, connected, and cost-effective data center.

  • Edge Data Centers - Edge data centers put your critical resources closer to end users or devices to reduce latency for applications, such as IoT, big data, cloud, streaming and more.
  • Multi-Megawatt Deployments - With digital transformation, your enterprise data center demands more space and power. UPSTACK can help, including multisite and multi-megawatt deployments.
  • High-Density Workloads - Need to pack more computing into a rack for efficiency or AI data-crunching workloads? UPSTACK helps find colo with the power, cooling and load bearing to match.
  • Global Infrastructure Services - Whether it’s one site or 100, UPSTACK can help your enterprises source colocation space and network connectivity from facilities and providers around the world.
  • Direct Connect to Hyperscale Clouds - Bypass the public internet and connect directly to hyperscale cloud providers (e.g., AWS, Google Cloud, Microsoft Azure, etc.) over secure, high-speed, low-latency links.
  • Multi-Site Colocation - Whether you have business continuity, performance, or geographic reach requirements, UPSTACK helps you source and coordinate colocation at multiple sites.

Network Connectivity

UPSTACK helps you plan and source all your connectivity needs – from broadband and dedicated internet access to SD-WAN and cloud direct connections and more.

  • Data Transport and Transit - UPSTACK experts can engineer world-class solutions that move large volumes of data at ultra-fast speeds.
  • MPLS - UPSTACK can help you scope and source IP MPLS private networking solutions for your company and all its locations.
  • Cloud Direct Connects - UPSTACK can get you connected directly to hyperscale clouds like AWS, Azure, Google Cloud and major neutral colocation and data centers.
  • SD-WAN - We can help you create cost-effective, resilient, and prioritized global and branch networks by aggregating low-cost broadband using software-defined WAN.
  • Ethernet - For cost-effective high-speed connections, our experts can advise you on Ethernet Layer 2 private lines or hub-and-spoke and mesh wide-area networks.
  • DIA - UPSTACK teams are well-versed in all forms of wired and wireless dedicated internet access (DIA) to enable a private connection to the internet.
  • 4G/5G Fixed Wireless - 5G fixed wireless delivers ultra-fast, low-latency connectivity for primary and backup links, ideal for quick, remote, and temporary installations.
  • Broadband - UPSTACK can plan and source business broadband like cable, DSL and 4G/5G wireless that deliver affordable primary and secondary networking capabilities.

SD-WAN

UPSTACK helps you source SD-WAN solutions that improve network performance, redundancy, and security while reducing costs and complexity.

  • Business Continuity - SD-WAN’s core value proposition is network redundancy and business continuity — all UPSTACK specialties.
  • LTE Failover - With SD-WAN 4G LTE failover, UPSTACK offers wireless redundancy and network diversity to keep your operations running when landlines fail.
  • Secure SD-WAN - By leveraging next-gen firewall technology in SD-WAN edge devices, UPSTACK advisors can help you unify network management and security.
  • Branch Office Connections - UPSTACK can help you consolidate multiple network connections to roll your branch offices into a single, networked environment.
  • Hybrid Networks - Want to keep secure MPLS to your data center but switch to less expensive links to your branch offices, UPSTACK can make that happen with SD-WAN.
  • Secure Access Service Edge (SASE) - SASE combines SD-WAN capabilities with security and delivers them as a service, enforcing security policies by user sessions.

Security

Never before has security and protecting your data been more business-critical.

  • Risk and Vulnerability Assessments - Hundreds of years of collective network security experience inform UPSTACK’s approach to assessing risk and recommending protective measures.
  • Unified Threat Management (UTM) - Get the baseline protection you need with UTM security features such as web filtering, antivirus, application control, intrusion prevention, and VPNs.
  • Endpoint Security Services - With increasing remote and mobile workers, securing network endpoints – desktops, laptops, and mobile devices – is critical to keeping your network safe.
  • DDoS Mitigation - We help stop Distributed-Denial-of-Service (DDoS) attacks from overwhelming your websites and online services with traffic and preventing normal use.
  • Managed Security Services - Cybercrime never sleeps, so we connect you with security experts that monitor and manage your systems and devices 24/7 from a Security Operations Center.
  • Secure Access Service Edge - Using SASE solutions, we bundle network and security as a single cloud service, enabling you to protect employees and resources wherever they are.

Cloud Contact Center

UPSTACK helps you leverage CCaaS solutions to reduce costs and IT workloads, and compete in today’s work-from-anywhere (WFA) environment.

  • Business Continuity - With CCaaS, business continuity, and work-from-anywhere power are baked in. Run your call center remotely with employees based anywhere.
  • Integration with Existing CRMs - UPSTACK can screen CCaaS solutions for CRM integrations that give your employees the data they need to solve customer problems in real-time.
  • Flexibility without Additional Infrastructure - CCaaS solutions enable businesses to scale quickly and manage seasonal surges in volume without purchasing permanent infrastructure.
  • Multi-Channel Support - Today’s customers seek support across many channels. UPSTACK screens for CCaaS suppliers that support email, webchat, social media, SMS, and more.
  • Quality Management - Train and coach your team to improve customer interactions with call recording, chat logs, and live monitor, whisper, barge-in capabilities.
  • Reporting & Analytics - Manage your team and your performance with a real-time graphical dashboard, detailed call and agent statistics, plus scheduled and custom activity reports.