Crosswind VoIP Unified Communications

by Crosswind VoIP

Bundled services on a easy-to-use platform

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Less expensive

Less expensive than older PBX (Private Branch Exchange) services or landlines. You no longer need to pay for expensive hardware, software, service contracts, premium add-ons and additional IT staff. Telephone, voicemail, audio and video conferencing, email, text, instant messaging and presence are bundled into a single package.

Flexibility

  • Flexibility to connect multiple offices and remote workers. UCaaS allows employees to work and collaborate from anywhere without special equipment. Workers require only a high-speed Internet connection — and you’re in business! Grow your company by adding new employees without purchasing servers, equipment or phone lines.

Fewer apps and less equipment

  • Fewer apps and less equipment are required. Consolidating your methods of communication through a UCaaS provider lowers the total costs of hardware, software upgrades and apps dedicated to specific purposes. Your team stays connected to each other and your customers while maintaining productivity — at a lower monthly cost.

Greater security

  • Greater security with the SD-WAN (Software-Defined Wide Area Network) solution. CLEARity features security protocols and policies, including a built-in, next-generation firewall, Domain Name Security (DNS), antivirus protection, hive security for threat sharing, constant traffic monitoring, and the ability to segment traffic and create dedicated security policies for each segment.

Enhanced customer service

  • Enhanced customer service is your new reality with unified communications services. The Crosswind open Application Programming Interface (API) allows you to integrate your backend operating systems (such as a CRM) to switch. With immediate access to billing, past purchases, and other information, your customer service team is better able to interact with customers.