Spectrotel

Evolve & enhance communication

• Leveraging the most basic feature sets to the most robust AI-driven cloud platform, we empower your teams to connect, collaborate, and improve customer experiences with Spectrotel’s extensive cloud communications portfolio, offering true choice for your digital transformation. Let Spectrotel evolve your network to a more current, scalable, reliable, cost-effective solution for your next-generation business.

POTS transformation solutions

• Transform and future-proof your copper networks with our cost-effective and resilient solutions.
• SIP Services & Solutions: Flexible, converged communications via a secure and feature-rich cloud platform.
• Spectrotel POTS IN A BOX®: Smart, future-proof, and an advanced feature set with wireless backup.
• POTS Over Broadband: Secure, redundant, and utility-grade reliability built on the industry's most robust portfolio with networks in all 50 states.

Collaboration & customer experience

• Drive connection, collaboration, and unique customer experiences with Spectrotel’s all-in-one cloud communications platform.
• Unified Communications as a Service (UCaaS): Empower your teams to connect, collaborate and create unique customer experiences.
• Contact Center as a Service (CCaaS): Engage, delight and extend your customer relationships and build brand loyalty.
• Communications Platform as a Service (CPaaS): Build real-time customer engagement using robust, omnichannel options.

We’ve got you covered

• Spectrotel provides you with the most optimized and tailored connectivity solutions by aggregating hundreds of disparate networks, carriers, transport services, and equipment throughout North America to deliver one cohesive, cost-effective solution. One bill. One point of contact. One award-winning enterprise portal. The Power of Spectrotel One.
• Internet Over Anything Solutions: Spectrotel’s nationwide suite of services incorporates all types of internet access technology, including wireless, fiber, ethernet, and cable, giving you the nationwide coverage, performance, and speeds you require with the most competitive pricing.
• Traditional Voice Services: Reliable voice communications and infrastructure for mission-critical use cases.

Worry-free management

• We are the only company that will proactively monitor and manage your new or existing equipment, regardless if Spectrotel provides it, so you can start your transformation today. We’ll migrate and optimize what you already have and implement what you need — all at the right pace for your business to minimize stress, cost, and time while maximizing security. And with 24/7/365 U.S.-based support, that means less time spent worrying about timelines, contract expirations, and cutovers and more time building your business.
• Managed SD-WAN: leverage multiple technology partners to design the optimal SD-WAN solution for your business.
• Secure One-Box SD-WAN: nationwide quality connectivity and full application-layer security to the internet and cloud-based applications.
• Managed End Points Detection and Response (EDR): real-time automated protection with orchestrated incident response.
• NOC as a Service: proactive, 24/7/365 support to handle your network and broadband monitoring, event management, and runbook administration needs.
• Managed Mobility Services: complete end-to-end management of your devices and applications.
• Managed Firewall: solid, first-line of perimeter defense against today’s threats.
• Other Managed Devices: staging, configuration, installation and maintenance of your CPE including routers, switches, WiFi access points and more.

Rooted in top-tier partnerships

• We partner with industry leader Gartner Magic Quadrant security providers to cover critical aspects of the risk spectrum and provide a graduated level of security that aligns with the Cybersecurity Framework, as defined by the National Institute of Standards and Technology (NIST) By zeroing in on your unique needs, we work with you to create custom protection that includes:
• Endpoint Detection and Response (EDR): EDR goes beyond simple endpoint security. Our solution adds behavior-based, machine-learning techniques for real-time detection to identify and block zero-day threats. The rapid-fire response means stopping the attack and recovering data from the buffer space.
• Managed Detection and Response (MDR): Spectrotel’s Security Operations Center (SOC) uses sophisticated artificial intelligence to identify anomalies and potential threats, monitor alerts, hunt potential threats and proactively respond to prevent or minimize damage and recover where possible.
• Remote Access / VPN Service: To properly support your remote workforce, you need reliable and secure connectivity to your corporate resources using Virtual Private Networking (VPN). Ensure secure access to one or more firewalls or other network devices based on provided credentials or through a direct link to your active directory.
• Multi-factor Authentication (MFA): Put your network on lockdown with MFA, which adds secure tokens that must be used to access your network from any device, minimizing breach risk from unauthorized access. And with centralized management, logging, and reporting, you get a company-wide view across all devices.

A true end-to-end experience

• Spectrotel designs, implements, and manages an end-to-end solution in every sense of the word. Our suite of professional services offers a robust, seamless solution to making your digital transformation a reality while eliminating the hassle of coordinating, scheduling, and managing multiple providers or wrangling details in-house. Whether you want to future-proof your business or fill the gaps other providers leave behind, we offer a comprehensive managed and professional services solution from the closet to the cloud.
• Structured Cabling: Ensure a highly reliable and cost-effective network infrastructure that will stand the test of time.
• Warehousing: Visibility and intel to keep track of all your inventory.
• Inventory Management: Set-up, configuration, delivery, and support.
• White Glove Installation: Professional, high-touch and high-confidence service.
• Network Design and Consulting: Expert evaluation and recommendations.
• Remediation Services: Repair and replacement of your devices and equipment.
• Penetration Testing: Test detection and response capabilities to deal with threats.
• General Consulting: Robust, seamless solutions for digital transformation actualization.