TELUS

by TELUS

Next-gen digital customer solutions

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Workplace as a Service

A simplified, fully integrated technology solution that grows with your business. Get dedicated support for your Office Internet, collaboration tools, network security, and more, at predictable pricing.

Key Benefits

  • Super-fast and secure high-speed internet with symmetric speed
  • Predictable monthly pricing for regular and consistent billing
  • Reliable and resilient connectivity with failover to our cellular network
  • Hassle-free installation, easy management and dedicated support

Industries

Industry-tailored solutions utilizing advanced technology, to improve operations and provide your customers with an optimal experience.

Hospitality

  • Make life easier for your guests with advanced technology that will enhance your back office and front-line operations.

Municipality

  • Discover how local municipalities can monitor and optimize seasonal and weekly operations, fleets, public transit, employees and community safety.

Construction

  • Maximize budgets by digitizing a job site to gain valuable insight to better monitor and measure projects, equipment and safety.

Seniors Living

  • Keep your residents connected to the people they love and the things they enjoy with TELUS TV and Wi-Fi packages – ready to be customized to suit individual preferences.

Business Optik TV

Optik TV for business offers over 90 HD channels and a host of exclusive offers that promise to entertain.

  • Customized entertainment: Enjoy local and U.S. networks and choose from a variety of theme packs or customize your own.
  • Premium Sports and Pay-Per-View: Host live sporting events with UFC PPV, TSN and Sportsnet.
  • Flexible plans: Need to change your package? You can with no early cancellation fees or fixed terms.
  • Bundle and save: Save more when you bundle Business Optik TV® with an Office Phone or Internet plan.

Internet of Things (IoT)

Machine to machine solutions that enhance your efficiency and connect what is important to your business.

The TELUS Advantage

  • Highly flexible network design: Whether it’s making changes quickly or customizing, our flexible IoT network design gives you virtually complete freedom to build and design whatever you need, whenever you need it.
  • Faster integration: You can now scale your business quickly and easily, dramatically reducing your cost and time to market.
  • Multiple redundancies ensure business continuity: Our highly redundant IoT network design ensures that there are multiple pathways for your data to connect to your backend application. In the event of a network failure, your IoT device data is quickly switched over to an alternate path, without affecting your business or customers.
  • Expert IoT support: From onboarding to ongoing technical support, you will have access to our dedicated IoT Centre of Excellence whenever you need assistance.

IT Professional Services

Provide continuous support in line with your business goals and strategy.

  • Success-focused approach: Proven methodology includes assessment, planning, design and implementation
  • Expertise: Server, storage, cloud, security, network, applications, hybrid IT and more
  • Certifications: Industry accreditations from Microsoft, AWS, Cisco, VMware, Google, and NetApp
  • Packaged services: Outcome-based cost-effective consulting packages

Contact Centres

Call centre solutions that provide the right information to your customers at the right time, online or over the phone.

Elements® Client Solutions

  • Partner with TELUS for a comprehensive approach to meet all of your contact centre needs. From people to technology to advisory services, optimize your business and customer experience all in one place.

Elements® Contact Cloud

  • Quickly and easily set up customer service agents anywhere and adjust your service to fit your business needs with the latest cloud technology.

Elements® Xperience

  • Seamlessly manage your customer support (web, social media, email and phone) while monitoring requests and response times while also noticeably improving customer experience.

Elements® AgentAnywhere

  • Build a complete home-based remote contact centre network of customer support agents with AgentAnywhere.

Big Data Solutions & Analytics

Advanced solutions that leverage big data analytics to help your organization, or government to make informed decisions in line with real-world facts.

How TELUS Insights supports your sector

  • Secure data: We developed award-winning privacy standards to de-identify and protect all data.
  • First-party data: We leverage the world’s fastest mobile network and up to 13M+ connected devices.
  • Accurate data: We analyze data with high-temporal accuracy and outcomes.
  • Scalable data: We offer micro to macro premium data sets that are accessible as far back as 2019.

Commercial Security

Keep your property, assets, and employees safe with custom TELUS security solutions for your commercial business.

How TELUS keeps your business protected

  • Intrusion and fire monitoring: Get notified instantly via text or email of any unusual or unwanted activity occurring around or inside your business.
  • Video surveillance: Protect your business with 24/7 monitoring and real-time HD video surveillance, viewable from a mobile security app.
  • Access control: Secure assets and critical information; control who has access and track when someone enters or leaves your business.
  • Centralized management: Manage and control your security system through a centralized platform, and benefit from video analytics and intelligence.