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Microsoft Dynamics 365 Intelligent Order Management (Academic Pricing)
Adapt quickly and fulfill efficiently
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Automate and optimize fulfillment
Use rule-based fulfillment orchestration, with real-time inventory and AI, to optimize order flows with effective exception handling.
Optimize fulfillment through rules-based order orchestration
- Take advantage of a single solution, with real-time inventory and AI, that supports the requirements of a complex order environment and connects with systems and apps.
Increase revenue and reduce costs with returns
- Manage customer returns with real-time insights to help you orchestrate journeys while also minimizing reshelving costs and reducing return rates.
Access real-time data through an intelligent fulfillment engine
- Centrally manage orders from capture to fulfillment on a modern and flexible platform.
Model and automate responses to order-fulfillment constraints
- Free yourself from the one-size-fits-all order journey. Customize as many order flows as you need to meet the unique requirements of your business.
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Manage the entire order lifecycle
Gain real-time insights into every order, from intake to delivery, using customizable integrated dashboards.
Use an intelligent solution to automate the entire lifecycle
- Gain real-time insights into every order, from intake to fulfillment, using customizable integrated dashboards.
Proactively address constraints using actionable insights
- Use advanced AI and machine learning algorithms to identify fulfillment constraints quickly. Improve demand planning and delivery times while maximizing revenue.
Optimize stock levels
- Access a single global view of your inventory positions across all legal entities in real-time to ensure that the right products are available at the right place and the right time.
Handle returns with ease
- Streamline returns management and enable flexible return scenarios to give customers the best-in-class customer experience.
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Adapt faster to changing business models
Easily model and automate responses to fulfillment constraints using the embedded drag-and-drop policy designer to configure order flows.
Get a low-code/no-code easy-to-use interface
- Easily model and automate the response to fulfillment constraints using the embedded policy designer to configure order flows instead of coding.
Use collaboration to manage supply chain risks
- Overcome risks and disruptions by providing supply chain teams with the best-in-class collaboration tools they need to respond to unexpected changes in market and consumer behavior.
Proactively respond to disruptions and constraints
- Give your supply chain team the autonomy to respond to changing requirements with easy-to-use journey orchestration–designer tools to modify the order journey.
Keep pace with the continuing evolution of e-commerce
- Enable nimble operations to capitalize on new opportunities faster using an adaptable platform that can accept orders from anywhere.
Rapidly design and build order flows
- Accelerate deployment with a visual and easy-to-use low-code/no-code interface that lets business users quickly change order-management rules across multiple channels as needs evolve.
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Get up and running quickly
Scale order management using pre-built connectors to enterprise resource planning (ERP), order intake, fulfillment, and delivery partners.
Extend your business with out-of-the-box connectors
- Get access to an ecosystem of trusted partners with specialized technology services for order source, tax compliance, logistics, and other services.
Scale quickly for peak order volumes
- Capitalize on seasonal demands and organic growth using prebuilt connectors to add order intake, fulfillment, and other specialized logistics services.
Maximize your existing investments
- Use Intelligent Order Management with your current enterprise systems for easy onboarding and configuration, and seamlessly synchronize data using Microsoft Dataverse.
Deploy without dependencies
- Seamlessly work with Dynamics 365 and other business applications to automate and optimize order fulfillment.
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Enhance your customers' experience sustainably
Increase customer satisfaction by providing greater flexibility, improved transparency, and on-time delivery every time.
Increase on-time and in-full order fulfillment
- Drive customer satisfaction by providing greater flexibility, improved transparency, and on-time, in-full order fulfillment.
Meet customers where they are with omnichannel fulfillment
- Give customers the fulfillment flexibility they want, including home delivery, buy in store, buy online/pick up in store, and curbside pickup.
Enhance customers’ loyalty sustainably
- Use reverse logistics to build customer loyalty and encourage repeat purchases. Maximize profit margins with self-service, no-box product returns.
Provide real-time inventory and order status
- Improve the buying experience by giving customers greater visibility into inventory availability and order status, from purchase to delivery.