![](https://d3bql97l1ytoxn.cloudfront.net/app_resources/customizations/APPSMART/347493/thumbs_112/img8332263572051816174.png?b32879a664f64742c32acbec61dd2064)
Microsoft NCE Dynamics 365 for Retail
Enable the future of retail
![](https://d3bql97l1ytoxn.cloudfront.net/app_resources/customizations/APPSMART/347493/feature/img6135011211809894792.png?095989dca901103ae39e7d3913ed1c5d)
Evaluation
Deliver more relevant, differentiated customer engagements at the point of consideration with detailed audience intelligence.
Key benefits:
- Insights to predict customer intent
- Real-time, AI-orchestrated journeys
- Intelligent search and discovery
- Content-driven commerce
![](https://d3bql97l1ytoxn.cloudfront.net/app_resources/customizations/APPSMART/347493/feature/img6704005856348643898.png?b342b71188438b5b532c7c414c0e3753)
Purchase
Allow customers to purchase whenever, wherever, and on whatever channel with seamlessly connected purchasing options.
Key benefits:
- Connected business-to-consumer and business-to-business e-commerce
- Omnichannel commerce experiences
- Retail store management
- Pricing and promotions
- Call center sales
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Post purchase
Gain customers for life with intuitive and responsive tools to exceed every expectation.
Key benefits:
- 360-degree view of customers for connected experiences
- Loyalty and retention programs
- Seamless cross-channel product returns
- Intuitive customer service
- Real-time order tracking
![](https://d3bql97l1ytoxn.cloudfront.net/app_resources/customizations/APPSMART/347493/feature/img6298607037555167532.png?eae342170fb0aa715f338cbc1ffc3655)
Merchandising
Build a single source of truth for your business to plan and deliver value with real-time insights and connected infrastructure.
Key benefits:
- Real-time inventory visibility
- Product information management
- Inventory allocation and replenishment
- Categorization, assortment planning, and catalog support
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Retail operations
Empower employees, remove redundancy, and bring relevant insights to your team when it matters.
Key benefits:
- Retail store operations
- Robust omnichannel sales and performance analytics
- Finance and payment management
- Account protection, plus fraud and loss prevention
- Computer vision to optimize your space with analytics, and alerts
![](https://d3bql97l1ytoxn.cloudfront.net/app_resources/customizations/APPSMART/347493/feature/img1310080607717998591.png?d778c87f2a72e7c4b9305a0d9b53dcb1)
Fulfillment
Give customers more choices while driving down affiliated costs around product fulfillment.
Key benefits:
- Advanced warehouse management
- Contactless shopping capabilities
- Buy online, pickup or return in store
- Intelligent order management