Marco Technologies PremiumIT

by Marco Technologies

IT resources on-demand

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Procurement

Monthly Fee (Min. $1000) Billed Consumption w/Rollover

Service Teams

  • IT Remote Support Team
  • Field Services
  • Rapid Resolution (Triage Only)

Support Availability

  • Triage: 8x5xNBD
  • Remediation: M-F: 8am - 5pm CST

Documentation

  • Static Documentation

Call Center Handling

  • Live-Call Answer Urgent Issue Transfer + Call Back