Hyperion

by Hyperion

Mobility master agent

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Managed Mobility Services (MMS)

Managed mobility services (MMS) are perfect for your corporate liability (CL) needs, but we don’t stop there. Help your business gain control of individual liable (IL) devices, BYOD (bring your own device), and other corporate resources/information.

Self-Service Ordering Portal / eCommerce

  • Non-stock device catalog, rate plans, embedded financial services, configurable approval workflow, entitlement policies, etc. (May also include carrier-stocked equipment w/ carrier approval)
  • Assumed eligibility, opt-in, corporate-liable, and corporate affiliate options available (Mobility as a Benefit offer available with restricted program requirements)
  • Easily integrates with customer human resources information systems (HRIS) and IT service management (ITSM)
  • Self-service account management
  • Invoice processing and expense management

Managed Services

  • Single source telecom support including Level 1 End-User Support, Level 2 (Helpdesk-to-helpdesk), Level 3 Support (Engineering and OEM)
  • Customer Success Manager focused on client delivery
  • MDM environment implementation and administration (Existing client MDM environment support is available)

Lifecycle Management Services

  • Forward & Reverse Logistics / Lifecycle Management
  • Device consulting, image development, and sourcing including deployment planning and project management as well as multi-vendor aggregation
  • Order fulfillment/small-to-large scale deployment services
  • Inventory and spare pool management including advanced exchange and repair and return programs as well as return dispositioning/grading

Internet of things (IoT)

5G and IoT-enabled smart machines represent a $1.7B global opportunity by 2025. We’re not surprised. There are hundreds of use-cases for loT including commercial refrigeration for restaurants and healthcare; facility management for server rooms and apartment rentals; security systems for door barricades and surveillance.

  • IoT sensors can detect a water leak, motion, temperature fluctuations, and even a pesky rodent. That’s a lot. But don’t try to go it alone. We provide consultation and guidance through a diverse portfolio. That means you’ll get the best IoT solution at the best value. Even better? It’s guaranteed to be compatible and integrate seamlessly into your infrastructure.

Mobility

A full-service, hands-on program. It’s no secret that mobility can be complicated. With thousands of solutions and constant price changes and multiple contracts and carriers, navigating it can be hard. That’s why you need us. At Hyperion, we simplify the mobility experience by providing a single contact as your mobility expert. They are an extension of your company and guide you through the nuances of all things mobility.

Wireline / Network Connectivity

Wireline connectivity is known for its reliability. It provides a high-speed internet, secure connection and advanced communications services. But finding the right one for your business can be daunting because there are hundreds of sourcing options and thousands of solutions. When you work with us, we dedicate a consultant just to you and your business. Their job? To dive into your business technology problem and source the best solution at the best value.

Public Sector Connect Program

With more than 20 years of experience in the public sector, we’re well-versed on navigating the unique set of rules and regulations that it brings. Our established relationships with industry leaders means we’re equipped with a library of best-in-class technology. Our services include: overall assessment and solution recommendations, cost estimates, proof of concept, funding and procurement options and ongoing support.

Telecom Management & Security

Telecom management is imperative to organizations of all shapes and sizes. Why? With more and more employees using multiple mobile devices, it’s necessary to increase data security. This is where we come in.

  • We offer solutions including mobile device management (MDM), Managed mobility services (MMS), Mobile device protection, and Telecom expense management (TEM). In plain language, our software applications manage endpoints like laptops, smartphones, and tablets that exist within your business. So that you can continue to manage your day‑to‑day.

Warehousing & Third Party Logistics (3PL)

We’re proud of our 32,000-square-foot facility. With over 100 workstations and over 70 employees, we’re not like the competition. We perform almost all warehousing and logistics requirements without stepping out of our HQ.

Product Commercialization Process

Bringing products and services to market. When it comes to bringing new things to market, we’re on it. What makes us different? Our willingness to work with small-to-medium business products. Large carriers won’t commercialize these types of products because they don’t want to spend the resources. We’re not those carriers. Because we're small and agile, we can dedicate the necessary resources to expedite your commercialization process. Get to know us and get to know our warehouse, sales support, marketing, engineering, sourcing, and established partners and relationships. At the end of the day, that’s the most important thing. The relationships.

Unified Communication as a Service (UCaaS)

Innovatively Driven. Connectivity Focused. We are on a mission to make communication more efficient and accessible than ever before. We know telecom moves fast, so we move even faster. Our hunt for state-of-the-art connectivity solutions led us to Unified Communications as a Service (better known as UCaaS). Strategic partnerships with the best in the business allow us to be the only mobility master agent sourcing all-encompassing, cloud-based communication solutions to businesses ranging from SMBs to enterprises.

  • UCaaS empowers communication throughout business processes with a range of services including instant messaging, unified messaging, meetings, telephony and more. It enables flexible solutions all in one environment at a low cost. Sounds too good to be true? We wouldn't lead you astray. With UCaaS, we are evolving connectivity through digital transformation.

Fixed Wireless Access (FWA)

Our solution, Fixed Wireless Access (FWA), harnesses the power of cellular to provide robust communications to any fixed location via LTE or 5G services. Hyperion has unmatched experience when it comes to the unique challenges presented by a distributed footprint of locations, employees and vehicles. We successfully serve a diverse range of industries from retail, manufacturing, and healthcare to transportation and large enterprises. Hyperion's enhanced lifecycle services, including 3PL, failover, asset management, field deployments, IT and engineering support and more, provide a turn-key approach to fixed wireless. Some of the largest companies in the world trust our services.