CMG

Our baseline audit and optimization phase concentrates on these three areas:

• Upon completion of the auditing process, CMG will provide telecom optimization recommendations for short- and long-term spending plans. With your approval, we’ll also help implement those strategies.

Inventory Baseline

• Information technology personnel face challenges with managing telephones, circuits, service details, vendors, budgets, and contracts involving telecom. CMG can identify vulnerable areas to help improve the management process while reducing wasteful spending.

Expense Baseline

• The expense baseline is a deep analysis of charges by invoice, vendor, service type, location, and cost center. This process complements the inventory baseline. After we analyze both baselines, we compare this data against all existing contracts to ensure rate accuracy.

Process Audit and Optimization

• CMG will meet with all your department heads associated with telecom to determine the current state of expenditures while devising a plan for future procedures and processes based on your organization’s needs. We seek to add automation, eliminate manual work errors, outsource repetitive administrative duties, add control standardization and measures, streamline processes for efficiency and create visibility for stakeholders.

Telecom Cost Audit Solutions

• As an added service to the expense baseline phase, CMG will conduct dispute and recovery functions directly with vendors or carriers on your behalf. We’ll handle all the difficult conversations and exchanges, allowing you to focus on your business’s core operations. For those businesses uncertain about committing to the entire telecom life cycle management program, CMG offers an audit-only engagement to provide a detailed overview ahead of the implementation process.

• At Cost Management Group (CMG), our expense management approach creates an enhanced telecom accounts payable (AP) process that involves everything from invoice acquisition to bill payment to detailed reports generation.

What are TEM Services?

• CMG’s easy-to-use IT expense management software gives you complete control of telecom inventory, invoices, orders, and other related expenditures. We base our TEM process on three primary components:

AP Optimization

• Our system creates the quickest, most efficient process to receive, confirm, allocate, process and pay incoming invoices. We proactively monitor vendor billing portals to acquire the invoice ahead of time, preventing late fees or service disruptions for non-payment. We’ll create a customized accounts payable file for your unique accounting platform and environment.

Expense Validation

• We see expense validation as something much more than just analyzing invoices for billing accuracy. Our service identifies and disputes surcharges and unnecessary fees. We note any service changes, generate required approvals and update inventory records.

Vendor Management

• Whether you are in information technology or purchasing, CMG does all the legwork in creating an accurate comparison of vendor solutions with current expenditures and inventory, saving you time on vendor evaluation. These results will equip you with the correct information to make the most informed and cost-effective purchase decisions.

Benefits of Telecom Expense Management

• At Cost Management Group, we bridge the common gaps between the accounts payable and information technology departments. We can automate and customize processes and reporting for almost any business environment to generate savings and a higher degree of efficiency.
• Automated payables
• Added control
• Fewer billing errors
• Reduced processing time
• Elimination of late charges
• Streamlined approvals

• At Cost Management Group (CMG), we have over two decades of experience bringing all these elements together. We have developed our programs to meet increasing demands for telecom expense management. Our systems result in cost controls, higher visibility, and a reduction of wasteful spending.
• CMG’s service management process focuses on three main areas:

Service Inventory Management

• We will help document all existing inventory and determine the necessary items for an efficient operation.

Service Delivery

• CMG’s software will ensure all vendors furnish the necessary services, from installation to activation to completion.

Trouble Management

• Our service enables a rapid response to service-affecting issues. Integrating these areas results in a unified process that provides push updates, control points, and critical milestones.