Renodis

by Renodis

Telecom and mobility management

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Managed Services

From technology road mapping and vendor selection to implementations and ongoing management of Telecom, Mobility, and SD-WAN. We’ve got you covered.

Managed SD-WAN

  • Planning, deployment of broadband, 4G
  • Award-winning, cloud-delivered SD-WAN solution
  • Full life cycle SD-WAN services
  • A turnkey approach to managing SD-WAN.

Telecom Project Management

  • Custom project management methodology, tools
  • Seasoned, dedicated telecom project management
  • Complex telecom projects can get ugly. Business risk and impact can be costly.

Wireline Managed Services

  • Renodis Wireline Managed Services takes the burden off your plate while saving your organization time and money.
  • Vendor comparison methodology (VendorPoint™)
  • Professional management of network implementation
  • MACD change management expertise
  • 24×7 network monitoring and service restoration
  • Telecom Expense Management (TEM)
  • Contract management
  • Technology roadmap and consultation

Managed Mobility Services

  • Corporate wireless mobile contracts
  • EMM/MDM platform
  • Invoice processing, spend management
  • Proactive usage monitoring
  • Mobile policy, program consultation
  • Depot, mobile inventory management
  • Configurable ordering portal
  • Dedicated mobile service desk
  • First-class end-user experience
  • Realize all the benefits of a complete enterprise mobility management solution.

Telecom Assessment and Audit Services

Renodis Telecom Assessment and Audit Services is a collaborative process to identify all invoices, contracts, and telecom voice and data assets to build an asset baseline and provide a more complete picture of your current telecommunications costs. In addition, a review of the asset baseline is performed to identify optimizations and operational efficiencies that when implemented help your organization achieve a fully optimized wireline telecom infrastructure.

Renodis Conducts the Analysis as Follows:

  • Verify wireline (data and voice) invoices against a location and billing account list.
  • Validated long-distance (LD) carrier codes are accurate and billing correctly.
  • Conduct ring-outs to assure services are being utilized and needed.
  • Obtain and review all carrier contracts where applicable for pricing, discounts and terms.
  • Obtain and review available carrier reports (via carrier portals).
  • Review all invoices and customer service records to validate billing components and features.
  • Review all invoices and billing accounts to identify telecom data and voices assets.
  • Obtain and review customer service records to identify telecom data and voice services.

CCaaS and UCaaS – Vendor Selection

Eliminates the Guesswork in Choosing the Right Vendor With a myriad of Contact Center as a Service (CCaaS) and Unified Communications as a Service (UCaaS) Providers, each with their own unique view of the industry, it can be overwhelming understanding the nuances of each solution and how they impact your overall employee and customer experience to propel your business forward. Renodis’ Vendor Selection Methodology, VendorPoint™, is a custom decision framework that when applied to CCaaS and UCaaS solutions, enables clients to determine the right technology investments for their environment.

CCaaS, UCaaS Options Evaluated in Three Dimensions

  • Economics: What are your financial requirements? Now and as applied to your intended growth.
  • Support and Service: What does your business require in terms of the quality, expertise, and availability of end-user support? What resources do you need to manage change in your environment and troubleshoot issues as they arise?
  • Technology: What is the correct overall technology and vendor that would provide the greatest benefit and competitive advantage for your business?

Telecom Expense Management (TEM) Services

Telecom costs represent one of the largest expenses for most IT organizations according to many third party analysts. This fact, combined with the reality that well over 50% of carrier invoices contain errors over time essentially requires that most business investigate a professional approach to telecom cost management. The same analysts estimate between 12-17% can be saved annually by using a professional Telecom Expense Management process.

VendorPoint™ Selection Methodology

With the ever evolving telecom services landscape and so many different technologies and vendor options available, how can you be sure you’re choosing the right telecom services for your organization? Renodis VendorPoint Selection Methodology builds a strong objective, metric-driven decision framework that will not only help you determine the right telecom services, but provide transparency and documentation for negotiation, implementation, and future environment changes.

Renodis VendorPoint™ Process

  • I.D. & score the top technology/vendor options that fulfill your criteria
  • Tally and analyze your scores for each vendor option
  • Prioritize your criteria based on your business drivers and priorities
  • Define your decision criteria

Wireless Expense Management (WEM) Services

Renodis Wireless Expense Management Services (WEM) are designed to provide a superior experience as we partner with you to manage the mobility spend and financial efficiencies of your environment. Facilitated by the best of an experienced team, well-defined processes, and enabled by our proprietary Vision™ platform, we aim to exceed expectations as we manage the challenges to achieve a cost-optimized mobile ecosystem.

Renodis Wireless Expense Management Components

  • Savings
  • Monthly Reporting
  • Invoice Processing
  • Inventory Management
  • Accounts Payable Feed
  • Usage Monitoring

Network Performance Monitoring

Your network is the backbone of your IT services. From new cloud technologies, security, usability, to leveraging data and BI to drive your business – they depend on the performance of your network. As networks are becoming more complex, it is critical for businesses to have real-time, reliable visibility into network status and performance and a rock-solid process in place to immediately act on any issues. Renodis’ Network Performance Monitoring Services give you peace of mind knowing your network is fully managed.

Vision™ Platform

How do you manage the life cycle of telecom and mobility tasks like spend, inventory, locations, contracts, orders, changes, events and incidents while fulfilling the needs of IT, Operations, Finance, Strategic Planning and HR for multiple enterprises? Simple. It’s called Renodis Vision – a built-for-purpose, robust, integrated technology platform that powers Renodis innovate process and talented people. The result? An intelligent, end-to-end managed services solution that handles all aspects of telecom and mobility for an enterprise.

Renodis Vision Platform Supports Multiple Stakeholders

  • IT: Challenged to do more with less, innovate, and keep up with growth. Renodis helps IT manage core voice and data so those stretched teams can focus on other vital technical and business requirements. Using the Vision platform, we keep spending in line, support rapid/effective deployment of bandwidth and services, and are often direct members of new location opening teams.
  • HR: Renodis leverages Vision to manage clients’ mobile device programs with innovations around inventory, usage, policies, monitoring, device/accessory ordering portal (including identity management and approval workflows), and integrations into contact database for new, terminating and traveling employees.
  • Strategic Planning: The Vision platform enables Renodis to stay aligned as clients pursue M&A (assess, integrate and align networks), drive rapid growth strategies (inventory and contract database help clients understand what they have, and what they need for expansion), and drive mobile innovation (integrated MDM readily deploys content and applications to devices).
  • CFO/Accounting: Using the Vision platform, Renodis manages all telecom spend, ingesting client invoices, and running the discrepancy/variance engine comparing to previous and market rates. We apply GL coding and secure-drop a structured Accounts Payable file that can be ingested into client’s approval workflow and general ledger, all while maintaining a history of spend by product by location.
  • Operations: We maintain up-to-date telecom inventory leveraging Vision’s most significant innovation, a normalized CMDB for telecom. Never before have organizations had an up-to-date view of all telecom assets, tied to locations, described and categorized regardless of carrier product name.