OVATION Wireless Management

by OVATION Wireless Management

Managing mobility and more

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Fulfillment & Lifecycle Management

OVATION’s Fulfillment & Lifecycle Management services provide the support needed to deploy today’s mobile devices. We also reclaim the old devices and perform best practice device wiping and recycling ensuring a complete end-to-end lifecycle management of the mobile assets in your enterprise.

Our Mobile Device Lifecycle Management includes:

  • Devices procured with your carriers and your company policies
  • Self-service custom portal
  • Automate manager approvals
  • Device activations, enrollments, and application installs
  • Track end-of-life devices
  • Device reclamation

Reclamation as a Service

When your employees get a new corporate device, sometimes it can be difficult to ensure their old device is being properly reclaimed. Whether the device is usable and can be retained by your company, or it needs to be recycled, our Reclamation service ensures that there is minimal delay in the process, so you save valuable time and resources.

OVATION’s Reclamation as a Service includes:

  • Recover maximum value: Understand the true value of your idle and retired assets.
  • Deliver a sustainable solution: Responsibly recycle your assets and save e-waste from landfills.
  • Automate manual processes: Use API integrations and logic-based automation to drive processes.
  • Ensure data security: Minimize loss of corporate data via company devices.

Expense Management

With decades of direct wireless carrier experience, OVATION’s team achieves a greater cost savings than Telecom Expense Management software alone. Our proprietary software tool coupled with our hands-on management approach yields our clients an average savings of 20-50% above what they have negotiated with their carriers. Our comprehensive wireless expense management solution aligns all the components of your mobility program based on end-users' needs and efficiency:

  • Compliance
  • Reporting
  • Cost Allocation
  • Invoice Processing
  • Optimization

Endpoint Management

OVATION Endpoint Management changes the approach and needs of highly critical business services solving problems and securing virtual work. We secure and manage all modern operating systems such as iOS, macOS, Windows 10, Android and ChromeOS. OVATION Endpoint Management is a best in class Managed Services offering to alleviate workloads from internal resources and bring expertise to your solution. Endpoint Management Services we perform:

  • Security and Compliance
  • Provisioning
  • Platform Management
  • User Support
  • Enterprise Application Store
  • Identity and Access
  • Corporate Data

Device Logistics

Device logistics is nothing new. For years, laptops have arrived at the IT department prior to reaching the employee. IT staffers prepare the device, image it, load tools, customize screens, and install security programs. Some organizations take a step further and engage a hardware provider to perform the services delivering a ready to use machine to employees. This has been par for the course for IT logistics management. We do all of this for your mobile enterprise by providing a comprehensive managed mobile deployment program. Each time a mobile device arrives to an associate, there is a total cost of ownership involved including the device, the contract rates, accessories, and various administrative roles in business operations.

OVATION’s Device Logistics Program includes:

  • Sourcing other components needed to complete employee package (accessories, software, mounts)
  • Staging and Kitting
  • Custom boxes and company-branded step-by-step instructions to end users
  • Reclamation of the old device
  • Full reporting of all device assets and the lifecycle
  • Procuring the device with your carrier and corporate policies

Staging and Kitting

Mobilizing employees means equipping a mobile connected workforce with the technology, devices and services that best enables them to accomplish their jobs. This is not a simple task given the complexity of today’s mobile ecosystem, which often includes activating carrier services, setting up applications and access to corporate systems and bundling accessories and quick-start guides. OVATION’s state-of-the-art facility is staffed with seasoned mobility professionals that ensure every device is activated, functioning and kitted with the correct components and instructions required for a successful mobile enterprise project.

  • Custom boxes with client branding
  • Package hardware and insert accessories
  • Custom, branded collateral and training materials
  • Software configuration, application installation and DEP Enrollments
  • Multiple shipping options
  • Support for enterprise mobility projects

Mobility Resource Services

When it comes to wireless devices, services and mobility management overall, it can be a challenge to manage this area of a business. Keeping your employees connected on their devices securely while managing all the requests for new phones, updates to operating systems, managing business applications while interfacing with carrier teams for deployment of these services can be overwhelming to IT departments. OVATION can provide your company with mobility expertise that is more than just a staffing solution. We offer flexible options to provide a wireless carrier industry veteran to sit with your team to help augment your mobility program. Our mobility staffing solution provides the complete horsepower of OVATION’s services with full lifecycle management to assist your mobility operations and give time back to your IT staff.

OVATION’s Mobility Resource Services includes:

  • Full-time, part-time or project-based staff
  • A wireless carrier veteran professional without the full-time salary and benefits expense
  • Our dedicated staff member can be onsite at your headquarters or remotely - based on your preference
  • Option to re-badge your existing staff if desired
  • OVATION’s suite of Managed Mobility Services, tailored to your needs