Call center support services

Enable digital transformation with customer engagement technology

InflowCX is your strategic partner in delivering unparalleled customer experiences. We function as an extension of your team at any stage of your contact center or unified communications journey from evaluation to deployment and optimization. Our team manages the key elements of the selection process including meetings, RFI development, financial analysis (ROI/TCO), and more. We also facilitate post-selection items such as contract negotiation, project implementation, and ongoing education and advocacy. We offer these capabilities in core CCaaS as well as AI, CX, UC, WFO, BPO, automation, analytics, and other key customer engagement technologies and services.

Top Features

  • Deploy

    Let’s put your plan into action with our project management or implementation capabilities for your CCaaS or UCaaS projects.

  • Optimize

    As your ongoing partner, we help you adapt to the latest technology with efficient, specialized support from real people.

  • Evaluate

    Our team of experts evaluates your business’ needs and determines the best solution for your organization.