EnTelegent Solutions Domestic & International Field Services
Qualified onsite support
We put the world within reach
Accomplish big things both at home in the US, and abroad with the help of EnTelegent Solutions’ Domestic & International Field Services.
Our field service capabilities include:
- Site preparation - Provisioning, site surveys, audits and inventories.
- Deployment - Install, MACD, redeployment, uninstall/disposal/destruction.
- Remote monitoring & management (RMM) -
• Service Desk - Incident Management,
• Trouble Ticketing - Circuits/Hardware,
• Technology SME - Deep Troubleshooting, Proactive Management, L1-3 Escalation - Transition management - Change management, technology migration, project management, configuration.
- Procure & stage - Product procurement, global sourcing, centralized and on-site staging.
- Maintenance - Field tech support, remote management, hardware break/fix.